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• 1. [Article] Innovations in Web Services

  A Web service is a software system designed to support interoperable machine-to-machine interaction over a network. It has an interface that is described in a machine processable format, that systems can ...

  Citation × Citation Citation Abstract Copy Title: Innovations in Web Services Author: Patil, Rajeshwari Year: 2005 A Web service is a software system designed to support interoperable machine-to-machine interaction over a network. It has an interface that is described in a machine processable format, that systems can interact with it in a manner prescribed by its interface using messages. It is also a new innovation in the use of the Internet. Software applications written in various programming languages and running on various platforms can use the web services to exchange data over computer networks like the internet in a conceptual manner similar to inter-process communication on a single computer. This evolution of web services is ushering in new usage models; that has the potential to change the way how humans interact with computers. This paper will look at the background, provide a quick snapshot, current trends and in particular, provide analysis of how web services will change the way humans interact with computers and with it, the potential of forever changing the entire computer industry that we know of today. Title: Innovations in Web Services Author: Patil, Rajeshwari Year: 2005 A Web service is a software system designed to support interoperable machine-to-machine interaction over a network. It has an interface that is described in a machine processable format, that systems can interact with it in a manner prescribed by its interface using messages. It is also a new innovation in the use of the Internet. Software applications written in various programming languages and running on various platforms can use the web services to exchange data over computer networks like the internet in a conceptual manner similar to inter-process communication on a single computer. This evolution of web services is ushering in new usage models; that has the potential to change the way how humans interact with computers. This paper will look at the background, provide a quick snapshot, current trends and in particular, provide analysis of how web services will change the way humans interact with computers and with it, the potential of forever changing the entire computer industry that we know of today. Close

• 2. [Article] Clearing The Cloud Computing Fog

  Cloud computing provides libraries with a better and easier way to perform many functions. However, cloud computing is an inherently nebulous concept, so there is confusion over what it is or what what ...

  Citation × Citation Citation Abstract Copy Title: Clearing The Cloud Computing Fog Author: Banerjee, Kyle Year: 2011 Cloud computing provides libraries with a better and easier way to perform many functions. However, cloud computing is an inherently nebulous concept, so there is confusion over what it is or what what it is good for. The "Cloud" is commonly used as shorthand for Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Software as a Service (SaaS), and possibly anything that can be delivered as a service. This session provides a gentle introduction to cloud services, what they are best suited for, and topics that any institution using them should consider including confidentiality, integrity, availability, legal implications, and cost. The session will end with a demonstration of how to set up a simple web service in the Amazon Elastic Compute Cloud (EC2). Title: Clearing The Cloud Computing Fog Author: Banerjee, Kyle Year: 2011 Cloud computing provides libraries with a better and easier way to perform many functions. However, cloud computing is an inherently nebulous concept, so there is confusion over what it is or what what it is good for. The "Cloud" is commonly used as shorthand for Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Software as a Service (SaaS), and possibly anything that can be delivered as a service. This session provides a gentle introduction to cloud services, what they are best suited for, and topics that any institution using them should consider including confidentiality, integrity, availability, legal implications, and cost. The session will end with a demonstration of how to set up a simple web service in the Amazon Elastic Compute Cloud (EC2). Close

• 3. [Article] Economic Analysis of Developing a Web Based Scheduling Platform as a New Business Opportunity

  The principal objective of the project was to determine the viability of proposed business alternatives by leveraging appropriate economic analysis methods. To scope and outline assumptions, a section ...

  Citation × Citation Citation Abstract Copy Title: Economic Analysis of Developing a Web Based Scheduling Platform as a New Business Opportunity Author: Bhella, Opinderjit, Elliot, John, Gilliland, Garrett, Ibarra, Maria M., Rahimi, Noshad, Runde, Neil Year: 2012 The principal objective of the project was to determine the viability of proposed business alternatives by leveraging appropriate economic analysis methods. To scope and outline assumptions, a section on background research was performed and documented. The numbers from this initial research was plugged into development costs, pricing and ongoing operation expenses. Four solutions were considered: two product designs using two different development models. A conservative minimum attractive rate of return was established and applied to the models. A detailed analysis was conducted and results showed at least one viable option. Due to the limited resources and time available, many assumptions will need further investigation. Title: Economic Analysis of Developing a Web Based Scheduling Platform as a New Business Opportunity Author: Bhella, Opinderjit, Elliot, John, Gilliland, Garrett, Ibarra, Maria M., Rahimi, Noshad, Runde, Neil Year: 2012 The principal objective of the project was to determine the viability of proposed business alternatives by leveraging appropriate economic analysis methods. To scope and outline assumptions, a section on background research was performed and documented. The numbers from this initial research was plugged into development costs, pricing and ongoing operation expenses. Four solutions were considered: two product designs using two different development models. A conservative minimum attractive rate of return was established and applied to the models. A detailed analysis was conducted and results showed at least one viable option. Due to the limited resources and time available, many assumptions will need further investigation. Close

• 4. [Article] Microsoft’s Cloud Computing Technology Strategies

  The cloud computing market is predicted to be more than $241B in 2020 [1]. Many companies such as Amazon, Google, and Microsoft have entered this market segment with different approaches to provide cloud ...

  Citation × Citation Citation Abstract Copy Title: Microsoft’s Cloud Computing Technology Strategies Author: Lu, Minh Year: 2012 The cloud computing market is predicted to be more than $241B in 2020 [1]. Many companies such as Amazon, Google, and Microsoft have entered this market segment with different approaches to provide cloud computing solution to customers. By analyzing Microsoft’s cloud computing technology strategy and comparing with competitors’ strategy using literature research and SWOT analysis, Microsoft’s strategy has more advantages to compete in this high velocity market. First, Microsoft’s strategy offers all three layers of services such as cloud platform, software as a service (SaaS), and attached services to different sizes of business clients and consumers. Moreover, the strategy provides a fully integrated solution from state of the art servers and efficient data center to user friendly and flexible programming environments to best software applications such as Office 365, Mesh, and Windows Live services. However, Microsoft’s strategy also has many disadvantages such as high cost and late to market. Microsoft needs to get over these obstacles and smoothly utilizes the advantages to become the major player in the cloud computing market in the future. Title: Microsoft’s Cloud Computing Technology Strategies Author: Lu, Minh Year: 2012 The cloud computing market is predicted to be more than $241B in 2020 [1]. Many companies such as Amazon, Google, and Microsoft have entered this market segment with different approaches to provide cloud computing solution to customers. By analyzing Microsoft’s cloud computing technology strategy and comparing with competitors’ strategy using literature research and SWOT analysis, Microsoft’s strategy has more advantages to compete in this high velocity market. First, Microsoft’s strategy offers all three layers of services such as cloud platform, software as a service (SaaS), and attached services to different sizes of business clients and consumers. Moreover, the strategy provides a fully integrated solution from state of the art servers and efficient data center to user friendly and flexible programming environments to best software applications such as Office 365, Mesh, and Windows Live services. However, Microsoft’s strategy also has many disadvantages such as high cost and late to market. Microsoft needs to get over these obstacles and smoothly utilizes the advantages to become the major player in the cloud computing market in the future. Close

• 5. [Article] Determining An Optimal Scenario for Adapting Cloud Computing at SAIF Corporation from a Cost Analyses Perspective

  Advances in unified communications are forcing businesses to contemplate innovative ways in delivering hosted services, information sharing and storage over the internet. With decreasing storage and bandwidth ...

  Citation × Citation Citation Abstract Copy Title: Determining An Optimal Scenario for Adapting Cloud Computing at SAIF Corporation from a Cost Analyses Perspective Author: Abdulai, Kon, Durairajan, Saranya, Hu, nan, Loanzon, Emy, Tran, Thien Anh, Yilmaz, Selen, Yoon, Byung Sung Year: 2012 Advances in unified communications are forcing businesses to contemplate innovative ways in delivering hosted services, information sharing and storage over the internet. With decreasing storage and bandwidth prices, cloud computing is fast becoming the best option for cost reduction in data sharing and storage for businesses that want to reduce the cost associated with maintaining a fully staffed IT department. For companies not ready yet to take the full plunge in pure cloud computing there is the hybrid option which offers the benefits of the latter without completely switching over. Finally, there is still the on-premise option, which is available for business still learning about cloud computing and not ready yet to make changes. This paper will produce a cost reduction study based on three options, On-premise, Hybrid and Pure Cloud for SAIF corporation. The study will rely on engineering economics concepts to analyze each option and recommend the best alternative in the end. Title: Determining An Optimal Scenario for Adapting Cloud Computing at SAIF Corporation from a Cost Analyses Perspective Author: Abdulai, Kon, Durairajan, Saranya, Hu, nan, Loanzon, Emy, Tran, Thien Anh, Yilmaz, Selen, Yoon, Byung Sung Year: 2012 Advances in unified communications are forcing businesses to contemplate innovative ways in delivering hosted services, information sharing and storage over the internet. With decreasing storage and bandwidth prices, cloud computing is fast becoming the best option for cost reduction in data sharing and storage for businesses that want to reduce the cost associated with maintaining a fully staffed IT department. For companies not ready yet to take the full plunge in pure cloud computing there is the hybrid option which offers the benefits of the latter without completely switching over. Finally, there is still the on-premise option, which is available for business still learning about cloud computing and not ready yet to make changes. This paper will produce a cost reduction study based on three options, On-premise, Hybrid and Pure Cloud for SAIF corporation. The study will rely on engineering economics concepts to analyze each option and recommend the best alternative in the end. Close

• 6. [Article] Securing SaaS

  Slides from a presentation that explores Software as a Service, a software delivery method that provides access to software and its functions remotely as a web-based service.

  Citation × Citation Citation Abstract Copy Title: Securing SaaS Author: DeLay, Robert, Lin, Chih-Hsun, Huang, Fei, Sai, Sashvat Year: 2010 Slides from a presentation that explores Software as a Service, a software delivery method that provides access to software and its functions remotely as a web-based service. Title: Securing SaaS Author: DeLay, Robert, Lin, Chih-Hsun, Huang, Fei, Sai, Sashvat Year: 2010 Slides from a presentation that explores Software as a Service, a software delivery method that provides access to software and its functions remotely as a web-based service. Close

• 7. [Article] Content Aware Request Distribution for High Performance Web Service: A Performance Study

  The World Wide Web is becoming a basic infrastructure for a variety of services, and the increases in audience size and client network bandwidth create service demands that are outpacing server capacity. ...

  Citation × Citation Citation Abstract Copy Title: Content Aware Request Distribution for High Performance Web Service: A Performance Study Author: Jones, Robert M. Year: 2002 The World Wide Web is becoming a basic infrastructure for a variety of services, and the increases in audience size and client network bandwidth create service demands that are outpacing server capacity. Web clusters are one solution to this need for highperformance, highly available web server systems. We are interested in load distribution techniques, specifically Layer-7 algorithms that are content-aware. Layer- 7 algorithms allow distribution control based on the specific content requested, which is advantageous for a system that offers highly heterogenous services. We examine the performance of the Client Aware Policy (CAP) on a Linux/Apache web cluster consisting of a single web switch that directs requests to a pool of dual-processor SMP nodes. We show that the performance advantage of CAP over simple algorithms such as random and round-robin is as high as 29% on our testbed consisting of a mixture of static and dynamic content. Under heavily loaded conditions however, the performance decreases to the level of random distribution. In studying SMP vs. uniprocessor performance using the same number of processors with CAP distribution, we find that SMP dual-processor nodes under moderate workload levels provide equivalent throughput as the same number of CPU’s in a uniprocessor cluster. As workload increases to a heavily loaded state however, the SMP cluster shows reduced throughput compared to a cluster using uniprocessor nodes. We show that the web cluster’s maximum throughput increases linearly with the addition of more nodes to the server pool. We conclude that CAP is advantageous over random or round-robin distribution under certain conditions for highly dynamic workloads, and suggest some future enhancements that may improve its performance. Title: Content Aware Request Distribution for High Performance Web Service: A Performance Study Author: Jones, Robert M. Year: 2002 The World Wide Web is becoming a basic infrastructure for a variety of services, and the increases in audience size and client network bandwidth create service demands that are outpacing server capacity. Web clusters are one solution to this need for highperformance, highly available web server systems. We are interested in load distribution techniques, specifically Layer-7 algorithms that are content-aware. Layer- 7 algorithms allow distribution control based on the specific content requested, which is advantageous for a system that offers highly heterogenous services. We examine the performance of the Client Aware Policy (CAP) on a Linux/Apache web cluster consisting of a single web switch that directs requests to a pool of dual-processor SMP nodes. We show that the performance advantage of CAP over simple algorithms such as random and round-robin is as high as 29% on our testbed consisting of a mixture of static and dynamic content. Under heavily loaded conditions however, the performance decreases to the level of random distribution. In studying SMP vs. uniprocessor performance using the same number of processors with CAP distribution, we find that SMP dual-processor nodes under moderate workload levels provide equivalent throughput as the same number of CPU’s in a uniprocessor cluster. As workload increases to a heavily loaded state however, the SMP cluster shows reduced throughput compared to a cluster using uniprocessor nodes. We show that the web cluster’s maximum throughput increases linearly with the addition of more nodes to the server pool. We conclude that CAP is advantageous over random or round-robin distribution under certain conditions for highly dynamic workloads, and suggest some future enhancements that may improve its performance. Close

• 8. [Article] Heard on the Net: What Library Practices are Scalable?

  This column explores OCLC Web-scale Management Services (WMS).

  Citation × Citation Citation Abstract Copy Title: Heard on the Net: What Library Practices are Scalable? Author: Emery, Jill Year: 2009 This column explores OCLC Web-scale Management Services (WMS). Title: Heard on the Net: What Library Practices are Scalable? Author: Emery, Jill Year: 2009 This column explores OCLC Web-scale Management Services (WMS). Close

• 9. [Article] Technology in Practice. A Library in Your Pocket

  The article discusses the development of library Web pages designed for viewing on mobile devices and cell phones. The use of smartphones and cell phones to access internet content, library services that ...

  Citation × Citation Citation Abstract Copy Title: Technology in Practice. A Library in Your Pocket Author: Farkas, Meredith G. Year: 2010 The article discusses the development of library Web pages designed for viewing on mobile devices and cell phones. The use of smartphones and cell phones to access internet content, library services that can be made accessible through the mobile Web, and population assessment options for libraries developing mobile Web sites are examined. Services designed for mobile use including reference services, library instruction, and catalog access are also discussed. Title: Technology in Practice. A Library in Your Pocket Author: Farkas, Meredith G. Year: 2010 The article discusses the development of library Web pages designed for viewing on mobile devices and cell phones. The use of smartphones and cell phones to access internet content, library services that can be made accessible through the mobile Web, and population assessment options for libraries developing mobile Web sites are examined. Services designed for mobile use including reference services, library instruction, and catalog access are also discussed. Close

• 10. [Article] Addressing Automated Adversaries of Network Applications

  The Internet supports a perpetually evolving patchwork of network services and applications. Popular applications include the World Wide Web, online commerce, online banking, email, instant messaging, ...

  Citation × Citation Citation Abstract Copy Title: Addressing Automated Adversaries of Network Applications Author: Kaiser, Edward Leo Year: 2010 The Internet supports a perpetually evolving patchwork of network services and applications. Popular applications include the World Wide Web, online commerce, online banking, email, instant messaging, multimedia streaming, and online video games. Practically all networked applications have a common objective: to directly or indirectly process requests generated by humans. Some users employ automation to establish an unfair advantage over non-automated users. The perceived and substantive damages that automated, adversarial users inflict on an application degrade its enjoyment and usability by legitimate users, and result in reputation and revenue loss for the application's service provider. This dissertation examines three challenges critical to addressing the undesirable automation of networked applications. The first challenge explores individual methods that detect various automated behaviors. Detection methods range from observing unusual network-level request traffic to sensing anomalous client operation at the application-level. Since many detection methods are not individually conclusive, the second challenge investigates how to combine detection methods to accurately identify automated adversaries. The third challenge considers how to leverage the available knowledge to disincentivize adversary automation by nullifying their advantage over legitimate users. The thesis of this dissertation is that: there exist methods to detect automated behaviors with which an application's service provider can identify and then systematically disincentivize automated adversaries. This dissertation evaluates this thesis using research performed on two network applications that have different access to the client software: Web-based services and multiplayer online games. Title: Addressing Automated Adversaries of Network Applications Author: Kaiser, Edward Leo Year: 2010 The Internet supports a perpetually evolving patchwork of network services and applications. Popular applications include the World Wide Web, online commerce, online banking, email, instant messaging, multimedia streaming, and online video games. Practically all networked applications have a common objective: to directly or indirectly process requests generated by humans. Some users employ automation to establish an unfair advantage over non-automated users. The perceived and substantive damages that automated, adversarial users inflict on an application degrade its enjoyment and usability by legitimate users, and result in reputation and revenue loss for the application's service provider. This dissertation examines three challenges critical to addressing the undesirable automation of networked applications. The first challenge explores individual methods that detect various automated behaviors. Detection methods range from observing unusual network-level request traffic to sensing anomalous client operation at the application-level. Since many detection methods are not individually conclusive, the second challenge investigates how to combine detection methods to accurately identify automated adversaries. The third challenge considers how to leverage the available knowledge to disincentivize adversary automation by nullifying their advantage over legitimate users. The thesis of this dissertation is that: there exist methods to detect automated behaviors with which an application's service provider can identify and then systematically disincentivize automated adversaries. This dissertation evaluates this thesis using research performed on two network applications that have different access to the client software: Web-based services and multiplayer online games. Close

• 11. [Article] How It Got Here: Teaching 'Format as Process' in an Era of Web-Scale Discovery

  What has the growth in web-scale discovery services meant for information literacy instruction? And what kind of threshold concepts do students need to grasp before they can use these tools effectively? ...

  Citation × Citation Citation Abstract Copy Title: How It Got Here: Teaching 'Format as Process' in an Era of Web-Scale Discovery Author: Seeber, Kevin Year: 2014 What has the growth in web-scale discovery services meant for information literacy instruction? And what kind of threshold concepts do students need to grasp before they can use these tools effectively? This presentation addresses the concept of “format as process,” which emphasizes that evaluating information should focus on how it was produced, rather than how it is accessed. As students navigate discovery tools which combine a wide variety of source types into a single results list, their understanding of this concept is vital to evaluating resources and selecting those which are the most relevant. Learn about how “format as process” can be applied to library instruction sessions though classroom examples, as well as review assessments that help sustain and grow information literacy instruction in a shifting research environment. Title: How It Got Here: Teaching 'Format as Process' in an Era of Web-Scale Discovery Author: Seeber, Kevin Year: 2014 What has the growth in web-scale discovery services meant for information literacy instruction? And what kind of threshold concepts do students need to grasp before they can use these tools effectively? This presentation addresses the concept of “format as process,” which emphasizes that evaluating information should focus on how it was produced, rather than how it is accessed. As students navigate discovery tools which combine a wide variety of source types into a single results list, their understanding of this concept is vital to evaluating resources and selecting those which are the most relevant. Learn about how “format as process” can be applied to library instruction sessions though classroom examples, as well as review assessments that help sustain and grow information literacy instruction in a shifting research environment. Close

• 12. [Article] Teaching “Format as a Process” In an Era of Web-scale Discovery

  Purpose- Advancements in online discovery require academic librarians to develop new means of teaching and assessing information literacy, with an emphasis on having students employ critical thinking to ...

  Citation × Citation Citation Abstract Copy Title: Teaching “Format as a Process” In an Era of Web-scale Discovery Author: Seeber, Kevin Year: 2014 Purpose- Advancements in online discovery require academic librarians to develop new means of teaching and assessing information literacy, with an emphasis on having students employ critical thinking to evaluate sources. Design/methodology/approach- This conceptual paper analyzes how the threshold concept “format as a process” could be incorporated into information literacy instruction sessions which address web-scale discovery services and other online search tools. General guidelines for applying this concept are included, along with potential classroom activities and assessments. Findings- Format as a process provides a valuable framework for evaluating information, though librarians need to be mindful of how they present the concept to students. Instruction must be focused on fostering critical thinking skills, rather than how to perform tasks, and assessment must be qualitative in nature. Practical implications- These changes in online searching mean that information literacy programs will need to alter their approach to instruction and move beyond the “one shot” paradigm. Critical evaluation is a sustainable, lifelong skill which will continue to serve students after graduation, but developing that ability requires academic librarians to fulfill new roles in the classroom and on campus. Originality/value- The literature surrounding instruction of web-scale discovery is still limited, and does not incorporate the threshold concepts provided in ACRL’s Framework for Information Literacy in Higher Education. This paper concentrates on one such concept, as well as discusses how future concepts could be addressed. The presentation associated with this article can be accessed at http://archives.pdx.edu/ds/psu/14493. Title: Teaching “Format as a Process” In an Era of Web-scale Discovery Author: Seeber, Kevin Year: 2014 Purpose- Advancements in online discovery require academic librarians to develop new means of teaching and assessing information literacy, with an emphasis on having students employ critical thinking to evaluate sources. Design/methodology/approach- This conceptual paper analyzes how the threshold concept “format as a process” could be incorporated into information literacy instruction sessions which address web-scale discovery services and other online search tools. General guidelines for applying this concept are included, along with potential classroom activities and assessments. Findings- Format as a process provides a valuable framework for evaluating information, though librarians need to be mindful of how they present the concept to students. Instruction must be focused on fostering critical thinking skills, rather than how to perform tasks, and assessment must be qualitative in nature. Practical implications- These changes in online searching mean that information literacy programs will need to alter their approach to instruction and move beyond the “one shot” paradigm. Critical evaluation is a sustainable, lifelong skill which will continue to serve students after graduation, but developing that ability requires academic librarians to fulfill new roles in the classroom and on campus. Originality/value- The literature surrounding instruction of web-scale discovery is still limited, and does not incorporate the threshold concepts provided in ACRL’s Framework for Information Literacy in Higher Education. This paper concentrates on one such concept, as well as discusses how future concepts could be addressed. The presentation associated with this article can be accessed at http://archives.pdx.edu/ds/psu/14493. Close

• 13. [Article] Using Spammers' Computing Resources for Volunteer Computing

  Spammers are continually looking to circumvent counter-measures seeking to slow them down. An immense amount of time and money is currently devoted to hiding spam, but not enough is devoted to effectively ...

  Citation × Citation Citation Abstract Copy Title: Using Spammers' Computing Resources for Volunteer Computing Author: Bui, Thai Le Quy Year: 2014 Spammers are continually looking to circumvent counter-measures seeking to slow them down. An immense amount of time and money is currently devoted to hiding spam, but not enough is devoted to effectively preventing it. One approach for preventing spam is to force the spammer's machine to solve a computational problem of varying difficulty before granting access. The idea is that suspicious or problematic requests are given difficult problems to solve while legitimate requests are allowed through with minimal computation. Unfortunately, most systems that employ this model waste the computing resources being used, as they are directed towards solving cryptographic problems that provide no societal benefit. While systems such as reCAPTCHA and FoldIt have allowed users to contribute solutions to useful problems interactively, an analogous solution for non-interactive proof-of-work does not exist. Towards this end, this paper describes MetaCAPTCHA and reBOINC, an infrastructure for supporting useful proof-of-work that is integrated into a web spam throttling service. The infrastructure dynamically issues CAPTCHAs and proof-of-work puzzles while ensuring that malicious users solve challenging puzzles. Additionally, it provides a framework that enables the computational resources of spammers to be redirected towards meaningful research. To validate the efficacy of our approach, prototype implementations based on OpenCV and BOINC are described that demonstrate the ability to harvest spammer's resources for beneficial purposes. Title: Using Spammers' Computing Resources for Volunteer Computing Author: Bui, Thai Le Quy Year: 2014 Spammers are continually looking to circumvent counter-measures seeking to slow them down. An immense amount of time and money is currently devoted to hiding spam, but not enough is devoted to effectively preventing it. One approach for preventing spam is to force the spammer's machine to solve a computational problem of varying difficulty before granting access. The idea is that suspicious or problematic requests are given difficult problems to solve while legitimate requests are allowed through with minimal computation. Unfortunately, most systems that employ this model waste the computing resources being used, as they are directed towards solving cryptographic problems that provide no societal benefit. While systems such as reCAPTCHA and FoldIt have allowed users to contribute solutions to useful problems interactively, an analogous solution for non-interactive proof-of-work does not exist. Towards this end, this paper describes MetaCAPTCHA and reBOINC, an infrastructure for supporting useful proof-of-work that is integrated into a web spam throttling service. The infrastructure dynamically issues CAPTCHAs and proof-of-work puzzles while ensuring that malicious users solve challenging puzzles. Additionally, it provides a framework that enables the computational resources of spammers to be redirected towards meaningful research. To validate the efficacy of our approach, prototype implementations based on OpenCV and BOINC are described that demonstrate the ability to harvest spammer's resources for beneficial purposes. Close

• 14. [Article] Where Is Portland Made? The Complex Relationship between Social Media and Place in the Artisan Economy of Portland, Oregon (USA)

  Portland, Oregon (USA) has become known for an artisanal or ‘maker’ economy that relies on a resurgence of place specificity (Heying), primarily expressed and exported to a global audience in the notion ...

  Citation × Citation Citation Abstract Copy Title: Where Is Portland Made? The Complex Relationship between Social Media and Place in the Artisan Economy of Portland, Oregon (USA) Author: Marotta, Stephen, Cummings, Austin, Heying, Charles H. Year: 2016 Portland, Oregon (USA) has become known for an artisanal or ‘maker’ economy that relies on a resurgence of place specificity (Heying), primarily expressed and exported to a global audience in the notion of ‘Portland Made’ (Roy). Portland Made reveals a tension immanent in the notion of ‘place’: place is both here and not here, both real and imaginary. What emerges is a complicated picture of how place conceptually captures various intersections of materiality and mythology, aesthetics and economics. On the one hand, Portland Made represents the collective brand-identity used by Portland’s makers to signify a products’ material existence as handcrafted, place-embedded, and authentic. These characteristics lead to certain assumptions about the concept of ‘local’ (Marotta and Heying): what meaning does Portland Made convey, and how is such meaning distributed? On the other hand, the seemingly intentional embedding of place-specificity in objects meant for distribution far outside of Portland begs another type of question: how does Portland come to be discursively representative of these characteristics, and how are such representations distributed to global audiences? How does this global distribution and consumption of immaterial Portland feed back into the production of material Portland? To answer these questions we look to the realm of social media, specifically the popular image-based service Instagram. For the uninitiated, Instagram is a web-based social media service that allows pictures to be shared and seen by anyone that follows a person or business’ Instagram account. Actions include posting original photos (often taken and posted with a cell phone), ‘liking’ pictures, and ‘hash-tagging’ posts with trending terms that increase visibility. Instagram presents us with a complex view of place as both material and virtual, sometimes reifying and sometimes abstracting often-contradictory understandings of place specificity. Many makers use Instagram to promote their products to a broad audience and, in doing so, makers participate in the construction of Portland’s mythology. In this paper, we use empirical insights to theorise makers’ role in shaping and cultivating the virtual and material aspects of place. Additionally, we discuss how makers navigate the complex relationships tied to the importance of place in their specific cultural productions. In the first section, we develop the notion of a curated maker subjectivity. In the second section, we consider the relationship between subjectivity and place. Both sections emphasize how Instagram mediates the relationship between place and subjectivity. Through spotlighting particular literatures in each section, we attempt to fill a gap in the literature that addresses the relationship between subjectivity, place, and social media. Through this line of analysis, we attempt to better understand how and where Portland is made, along with the implications for Portland’s makers. Title: Where Is Portland Made? The Complex Relationship between Social Media and Place in the Artisan Economy of Portland, Oregon (USA) Author: Marotta, Stephen, Cummings, Austin, Heying, Charles H. Year: 2016 Portland, Oregon (USA) has become known for an artisanal or ‘maker’ economy that relies on a resurgence of place specificity (Heying), primarily expressed and exported to a global audience in the notion of ‘Portland Made’ (Roy). Portland Made reveals a tension immanent in the notion of ‘place’: place is both here and not here, both real and imaginary. What emerges is a complicated picture of how place conceptually captures various intersections of materiality and mythology, aesthetics and economics. On the one hand, Portland Made represents the collective brand-identity used by Portland’s makers to signify a products’ material existence as handcrafted, place-embedded, and authentic. These characteristics lead to certain assumptions about the concept of ‘local’ (Marotta and Heying): what meaning does Portland Made convey, and how is such meaning distributed? On the other hand, the seemingly intentional embedding of place-specificity in objects meant for distribution far outside of Portland begs another type of question: how does Portland come to be discursively representative of these characteristics, and how are such representations distributed to global audiences? How does this global distribution and consumption of immaterial Portland feed back into the production of material Portland? To answer these questions we look to the realm of social media, specifically the popular image-based service Instagram. For the uninitiated, Instagram is a web-based social media service that allows pictures to be shared and seen by anyone that follows a person or business’ Instagram account. Actions include posting original photos (often taken and posted with a cell phone), ‘liking’ pictures, and ‘hash-tagging’ posts with trending terms that increase visibility. Instagram presents us with a complex view of place as both material and virtual, sometimes reifying and sometimes abstracting often-contradictory understandings of place specificity. Many makers use Instagram to promote their products to a broad audience and, in doing so, makers participate in the construction of Portland’s mythology. In this paper, we use empirical insights to theorise makers’ role in shaping and cultivating the virtual and material aspects of place. Additionally, we discuss how makers navigate the complex relationships tied to the importance of place in their specific cultural productions. In the first section, we develop the notion of a curated maker subjectivity. In the second section, we consider the relationship between subjectivity and place. Both sections emphasize how Instagram mediates the relationship between place and subjectivity. Through spotlighting particular literatures in each section, we attempt to fill a gap in the literature that addresses the relationship between subjectivity, place, and social media. Through this line of analysis, we attempt to better understand how and where Portland is made, along with the implications for Portland’s makers. Close

• 15. [Article] SLH Property Management: Web Based Portals Project

  The purpose of the project is to develop a web application for the company. Since our company operates in a mature, competitive industry, customer retention through excellent customer service is a necessity. ...

  Citation × Citation Citation Abstract Copy Title: SLH Property Management: Web Based Portals Project Author: Janzen, Henry, Paneerselvam, Sridharkumar, Lee, Yongjun Year: 2015 The purpose of the project is to develop a web application for the company. Since our company operates in a mature, competitive industry, customer retention through excellent customer service is a necessity. To improve customer service, company should provide online services to client by creating a new website. The proposed web application would double revenues in three years. Title: SLH Property Management: Web Based Portals Project Author: Janzen, Henry, Paneerselvam, Sridharkumar, Lee, Yongjun Year: 2015 The purpose of the project is to develop a web application for the company. Since our company operates in a mature, competitive industry, customer retention through excellent customer service is a necessity. To improve customer service, company should provide online services to client by creating a new website. The proposed web application would double revenues in three years. Close

• 16. [Article] The First Principles Of Web Search: A Primer On Search Engine Optimization

  Our users’ changing information habits mean that Search Engine Optimization (SEO or the basic principles of how web search works) has become a practical skill for librarians in a wide range of job roles. ...

  Citation × Citation Citation Abstract Copy Title: The First Principles Of Web Search: A Primer On Search Engine Optimization Author: Schiller, Nicholas Year: 2011 Our users’ changing information habits mean that Search Engine Optimization (SEO or the basic principles of how web search works) has become a practical skill for librarians in a wide range of job roles. Unfortunately, SEO has been relegated as a niche skill for librarians who do web design or marketing work. I want to correct this misnomer and make a case for redefining SEO as understanding the fundamental principles of web search. Increasing numbers of library users rely on web search to filter the information they receive. Librarians who understand Internet search with the same level of detail as they understand catalog searching or database searching will be much better prepared to assist this kind of library user. In this session, we will visualize basic search engine functionality and discuss the difference between keyword matching and Pagerank algorithms. We’ll examine how web-scale discovery and next-generation catalogs use these concepts to make our collections available to our patrons. Finally, we’ll engage in a guided discussion of how these concepts are integrated into the daily practices of public, special, and academic librarians specializing in reference, technical, and access services. Title: The First Principles Of Web Search: A Primer On Search Engine Optimization Author: Schiller, Nicholas Year: 2011 Our users’ changing information habits mean that Search Engine Optimization (SEO or the basic principles of how web search works) has become a practical skill for librarians in a wide range of job roles. Unfortunately, SEO has been relegated as a niche skill for librarians who do web design or marketing work. I want to correct this misnomer and make a case for redefining SEO as understanding the fundamental principles of web search. Increasing numbers of library users rely on web search to filter the information they receive. Librarians who understand Internet search with the same level of detail as they understand catalog searching or database searching will be much better prepared to assist this kind of library user. In this session, we will visualize basic search engine functionality and discuss the difference between keyword matching and Pagerank algorithms. We’ll examine how web-scale discovery and next-generation catalogs use these concepts to make our collections available to our patrons. Finally, we’ll engage in a guided discussion of how these concepts are integrated into the daily practices of public, special, and academic librarians specializing in reference, technical, and access services. Close

• 17. [Article] Web Traffic Forecasting for Professional Website

  Internet has become an important tool for people's daily life and work in recent years. According to Internet Usage and World Population Statistics on December 31, 2009, there were 1.8 billion internet ...

  Citation × Citation Citation Abstract Copy Title: Web Traffic Forecasting for Professional Website Author: Yang, Jiting, Mahaphol, Inthrayuth Year: 2010 Internet has become an important tool for people's daily life and work in recent years. According to Internet Usage and World Population Statistics on December 31, 2009, there were 1.8 billion internet users [1]. Although the website traffic is influenced by various factors, an accurate prediction on website traffic trend is very crucial to the companies' market strategy and resource allocation. Better predictions of spikes in web traffic, company can improve its service quality and avoid server overload in advance. The general web traffic forecasting models have been extensively investigated since Internet became popular globally. However, in the realm of professional open source website, whose users’ profile is as unique as its website content, this kind of research has not yet been well developed. Title: Web Traffic Forecasting for Professional Website Author: Yang, Jiting, Mahaphol, Inthrayuth Year: 2010 Internet has become an important tool for people's daily life and work in recent years. According to Internet Usage and World Population Statistics on December 31, 2009, there were 1.8 billion internet users [1]. Although the website traffic is influenced by various factors, an accurate prediction on website traffic trend is very crucial to the companies' market strategy and resource allocation. Better predictions of spikes in web traffic, company can improve its service quality and avoid server overload in advance. The general web traffic forecasting models have been extensively investigated since Internet became popular globally. However, in the realm of professional open source website, whose users’ profile is as unique as its website content, this kind of research has not yet been well developed. Close

• 18. [Article] Web Conferencing Software

  Web conferencing software -- also known as webinar, videoconferencing, online meeting, and virtual classroom software -- is a web-­based technology that allows groups to synchronously communicate online. ...

  Citation × Citation Citation Abstract Copy Title: Web Conferencing Software Author: Farkas, Meredith G. Year: 2013 Web conferencing software -- also known as webinar, videoconferencing, online meeting, and virtual classroom software -- is a web-­based technology that allows groups to synchronously communicate online. Most web conferencing software offers collaboration through text, voice and video chat, screen-­sharing, collaborative whiteboards, and file-­sharing. Tips and Trends, written by Instructional Technologies Committee members, introduces and discusses new, emerging, or even familiar technology which can be applied in the library instruction setting. Title: Web Conferencing Software Author: Farkas, Meredith G. Year: 2013 Web conferencing software -- also known as webinar, videoconferencing, online meeting, and virtual classroom software -- is a web-­based technology that allows groups to synchronously communicate online. Most web conferencing software offers collaboration through text, voice and video chat, screen-­sharing, collaborative whiteboards, and file-­sharing. Tips and Trends, written by Instructional Technologies Committee members, introduces and discusses new, emerging, or even familiar technology which can be applied in the library instruction setting. Close

• 19. [Article] Portland State University E-CRM System Implementation

  In the 90’s business practices was revolutionize through a concept that introduce a new way for business to interact with their clients and customer bases. The new concepts that change the way business’s ...

  Citation × Citation Citation Abstract Copy Title: Portland State University E-CRM System Implementation Author: Perrenoud, Christophe Year: 2012 In the 90’s business practices was revolutionize through a concept that introduce a new way for business to interact with their clients and customer bases. The new concepts that change the way business’s relationship with a new concept called CRM (Customer / Constituent Relationship Manager). Through the emergences of database, CRM allows information to be stored and access by management to improve customer services, information tracking, and customized services to the customer’s needs. As technology involve through the evolution of PC (Personal Computer) and information system, software begins to incrementally improve CRM to meet the requirements across vast of industries. CRM was able to run on computer as an application and organizations were utilized and access CRM to increase business’s goals. The rise of the Internet changed the use of CRM from organization running offsite storages. This reduces significant of resources and investment with the possibility of the Internet; organization was able to transition to Internet solution. Through the evolution of web 2.0, the use of the Internet transitioned from static to dynamic. Server-sided application boomed bring interactivity to the web environment with social media, web applications, interactive applets, and accessing the web anywhere through the use of mobile devices. This opens the world of the Internet with online businesses and e-commerce. The evolution of web 2.0 introduces Internet dynamics and pushes a growing use of ecommerce and online businesses. The transitioning of online businesses, e-commerce, and web 2.0 environments has pushed the traditional CRM as software to net environment centered ECRM (Electronic Customer / Constituent Relationship Management). Title: Portland State University E-CRM System Implementation Author: Perrenoud, Christophe Year: 2012 In the 90’s business practices was revolutionize through a concept that introduce a new way for business to interact with their clients and customer bases. The new concepts that change the way business’s relationship with a new concept called CRM (Customer / Constituent Relationship Manager). Through the emergences of database, CRM allows information to be stored and access by management to improve customer services, information tracking, and customized services to the customer’s needs. As technology involve through the evolution of PC (Personal Computer) and information system, software begins to incrementally improve CRM to meet the requirements across vast of industries. CRM was able to run on computer as an application and organizations were utilized and access CRM to increase business’s goals. The rise of the Internet changed the use of CRM from organization running offsite storages. This reduces significant of resources and investment with the possibility of the Internet; organization was able to transition to Internet solution. Through the evolution of web 2.0, the use of the Internet transitioned from static to dynamic. Server-sided application boomed bring interactivity to the web environment with social media, web applications, interactive applets, and accessing the web anywhere through the use of mobile devices. This opens the world of the Internet with online businesses and e-commerce. The evolution of web 2.0 introduces Internet dynamics and pushes a growing use of ecommerce and online businesses. The transitioning of online businesses, e-commerce, and web 2.0 environments has pushed the traditional CRM as software to net environment centered ECRM (Electronic Customer / Constituent Relationship Management). Close

• 20. [Article] The Ownership of the Internet and the World Wide Web in Vermont

  The internet is an interesting case, since it was created entirely with taxpayer's money by DARPA, while the world wide web was created at CERN in Switzerland and placed into the public domain voluntarily ...

  Citation × Citation Citation Abstract Copy Title: The Ownership of the Internet and the World Wide Web in Vermont Author: Kubiszewski, Ida Year: 2008 The internet is an interesting case, since it was created entirely with taxpayer's money by DARPA, while the world wide web was created at CERN in Switzerland and placed into the public domain voluntarily in 1993. The internet and web have many features of a commons, and many people refer to the "internet commons". Kubiszewski (pronounced cube- ih-shefski) explores the intricacies of the internet and world wide web to determine if internet companies are extracting economic rent from the public and how it could be recovered. She finds that companies are making a substantial profit by utilizing a resource that was developed by a collective whole and not through their own efforts. In particular, services of ISPs connecting people to the web should be subject to rent as well as the provision of web domain names. Kubiszewski determined that the average profit for Fortune 1000 companies is 7% and everything above that could be considered economic rent. She finds that economic rent from public telecoms to be $17 million, private ISPs to be $3.3 million, and domain names $9.3 million. Totaling up all the economic rent, we find that economic rent owed to Vermonters is approximately $30 million per year. Instead of dividing this money into equal dividend of about $50 per person, which promotes consumption and encourages the investment into private goods, the money would be placed into a trust with the primary purpose of supporting and furthering research and intellectual development in an open forum. Title: The Ownership of the Internet and the World Wide Web in Vermont Author: Kubiszewski, Ida Year: 2008 The internet is an interesting case, since it was created entirely with taxpayer's money by DARPA, while the world wide web was created at CERN in Switzerland and placed into the public domain voluntarily in 1993. The internet and web have many features of a commons, and many people refer to the "internet commons". Kubiszewski (pronounced cube- ih-shefski) explores the intricacies of the internet and world wide web to determine if internet companies are extracting economic rent from the public and how it could be recovered. She finds that companies are making a substantial profit by utilizing a resource that was developed by a collective whole and not through their own efforts. In particular, services of ISPs connecting people to the web should be subject to rent as well as the provision of web domain names. Kubiszewski determined that the average profit for Fortune 1000 companies is 7% and everything above that could be considered economic rent. She finds that economic rent from public telecoms to be $17 million, private ISPs to be $3.3 million, and domain names $9.3 million. Totaling up all the economic rent, we find that economic rent owed to Vermonters is approximately $30 million per year. Instead of dividing this money into equal dividend of about $50 per person, which promotes consumption and encourages the investment into private goods, the money would be placed into a trust with the primary purpose of supporting and furthering research and intellectual development in an open forum. Close

• 21. [Article] Intersections of Critical Systems Thinking and Community Based Participatory Research in Developing a Web Site for Autistic Adults

  People with disabilities, including those on the autism spectrum, comprise the world's largest minority and experience significant inequities in Internet use. Existing standards for accessible web sites ...

  Citation × Citation Citation Abstract Copy Title: Intersections of Critical Systems Thinking and Community Based Participatory Research in Developing a Web Site for Autistic Adults Author: Raymaker, Dora Madeline Year: 2015 People with disabilities, including those on the autism spectrum, comprise the world's largest minority and experience significant inequities in Internet use. Existing standards for accessible web sites are necessary but not sufficient without the direct engagement of end users in identifying access needs. Yet little is known about methods for effective engagement, and there are no systematically derived Web accessibility guidelines for autistic end users. Here I explore a hybrid approach to direct engagement using critical systems thinking (CST) and community based participatory research (CBPR) during the co-development of a healthcare-focused web site by the Academic Autism Spectrum Partnership in Research and Education (AASPIRE). I explore these ideas on three levels: theory, practice, and critical self-reflection. On the theory level, I examine the common philosophical and historical roots of CST and CBPR, ways in which they intersect and complement, and propose the hybrid approach exemplified by AASPIRE. On the practice level, I explore our web site development process and evaluate the accessibility, usability, and acceptability of the web site for autistic end users; from that work, comes a set of recommendations for working with people with disabilities in technology development and a set of accessibility guidelines for autistic end users. On the critical self-reflection level, I inquire into my own experiences as an insider-researcher during the web site development. I then synthesize the levels to evaluate whether or not taking a hybrid CST/CBPR approach to web development was effective, as indicated by the team's ability to function as an emancipatory learning organization (an indicator of effective systems thinking on an organizational level), and the overall usability and accessibility of the web site. The result of the synthesis suggests a hybrid CST/CBPR approach was effective. Implications of this work include innovations in CST methods for operationalizing its commitment to human emancipation, potential for drawing a more ideologically-aligned systems thinking literature into the domain of CBPR, a means for individuals wishing to create a more power-balanced learning organization, innovations around including people with disabilities in research and technology development, more accessible web sites for people on the autism spectrum, and a potential small shift of dominant discourse around autism, disability, and the value of insider-researchers over time. Title: Intersections of Critical Systems Thinking and Community Based Participatory Research in Developing a Web Site for Autistic Adults Author: Raymaker, Dora Madeline Year: 2015 People with disabilities, including those on the autism spectrum, comprise the world's largest minority and experience significant inequities in Internet use. Existing standards for accessible web sites are necessary but not sufficient without the direct engagement of end users in identifying access needs. Yet little is known about methods for effective engagement, and there are no systematically derived Web accessibility guidelines for autistic end users. Here I explore a hybrid approach to direct engagement using critical systems thinking (CST) and community based participatory research (CBPR) during the co-development of a healthcare-focused web site by the Academic Autism Spectrum Partnership in Research and Education (AASPIRE). I explore these ideas on three levels: theory, practice, and critical self-reflection. On the theory level, I examine the common philosophical and historical roots of CST and CBPR, ways in which they intersect and complement, and propose the hybrid approach exemplified by AASPIRE. On the practice level, I explore our web site development process and evaluate the accessibility, usability, and acceptability of the web site for autistic end users; from that work, comes a set of recommendations for working with people with disabilities in technology development and a set of accessibility guidelines for autistic end users. On the critical self-reflection level, I inquire into my own experiences as an insider-researcher during the web site development. I then synthesize the levels to evaluate whether or not taking a hybrid CST/CBPR approach to web development was effective, as indicated by the team's ability to function as an emancipatory learning organization (an indicator of effective systems thinking on an organizational level), and the overall usability and accessibility of the web site. The result of the synthesis suggests a hybrid CST/CBPR approach was effective. Implications of this work include innovations in CST methods for operationalizing its commitment to human emancipation, potential for drawing a more ideologically-aligned systems thinking literature into the domain of CBPR, a means for individuals wishing to create a more power-balanced learning organization, innovations around including people with disabilities in research and technology development, more accessible web sites for people on the autism spectrum, and a potential small shift of dominant discourse around autism, disability, and the value of insider-researchers over time. Close

• 22. [Article] Research Guide Technologies

  Research guides (also known as subject guides, course guides, or pathfinders) provide targeted information on a particular topic to support student or faculty research in that area. Similar instructional ...

  Citation × Citation Citation Abstract Copy Title: Research Guide Technologies Author: Farkas, Meredith G Year: 2012 Research guides (also known as subject guides, course guides, or pathfinders) provide targeted information on a particular topic to support student or faculty research in that area. Similar instructional tools have been around since before the birth of the web, but are now almost exclusively provided by libraries online as part of the library’s web presence. Research guide software enables librarians without web design skills to quickly and easily create and update web content. The technologies for creating research guides run the gamut from proprietary and open source software specifically designed for creating guides to open source and third-party-hosted applications that can be repurposed to create guides. Tips and Trends, written by Instructional Technologies Committee members, introduces and discusses new, emerging, or even familiar technology which can be applied in the library instruction setting. Title: Research Guide Technologies Author: Farkas, Meredith G Year: 2012 Research guides (also known as subject guides, course guides, or pathfinders) provide targeted information on a particular topic to support student or faculty research in that area. Similar instructional tools have been around since before the birth of the web, but are now almost exclusively provided by libraries online as part of the library’s web presence. Research guide software enables librarians without web design skills to quickly and easily create and update web content. The technologies for creating research guides run the gamut from proprietary and open source software specifically designed for creating guides to open source and third-party-hosted applications that can be repurposed to create guides. Tips and Trends, written by Instructional Technologies Committee members, introduces and discusses new, emerging, or even familiar technology which can be applied in the library instruction setting. Close

• 23. [Article] Oregon Department of Administrative Services Customer and Employee Survey Results

  In order to obtain input from DAS customers and employees, the Department of Administrative Services (DAS), in partnership with the Executive Leadership Institute (ELI) at Portland State University, and ...

  Citation × Citation Citation Abstract Copy Title: Oregon Department of Administrative Services Customer and Employee Survey Results Author: Nishishiba, Masami, Kraner, Mariah Ann, Zil, Charlene, Kurtz, Dennis Year: 2010 In order to obtain input from DAS customers and employees, the Department of Administrative Services (DAS), in partnership with the Executive Leadership Institute (ELI) at Portland State University, and Pivotal Resources Inc, conducted two surveys: one for customers and one for DAS employees. The purpose of the survey was to provide information to the HB 5002 External Working Group, and to inform and guide the change initiative at DAS. The web-based customer survey was sent to State of Oregon employees electronically. Approximately 15,000 state employees and board members received the e-mail inviting them to participate in the customer survey. 1,656 people completed the customer survey. The web-based employee survey was sent to DAS employees electronically (approximately 850 people). Computer stations were set up for the approximately 100 employees who did not have regular access to a computer terminal. A total of 439 people completed the employee survey. Survey data was collected from March 15, 2010 to March 29, 2010. Title: Oregon Department of Administrative Services Customer and Employee Survey Results Author: Nishishiba, Masami, Kraner, Mariah Ann, Zil, Charlene, Kurtz, Dennis Year: 2010 In order to obtain input from DAS customers and employees, the Department of Administrative Services (DAS), in partnership with the Executive Leadership Institute (ELI) at Portland State University, and Pivotal Resources Inc, conducted two surveys: one for customers and one for DAS employees. The purpose of the survey was to provide information to the HB 5002 External Working Group, and to inform and guide the change initiative at DAS. The web-based customer survey was sent to State of Oregon employees electronically. Approximately 15,000 state employees and board members received the e-mail inviting them to participate in the customer survey. 1,656 people completed the customer survey. The web-based employee survey was sent to DAS employees electronically (approximately 850 people). Computer stations were set up for the approximately 100 employees who did not have regular access to a computer terminal. A total of 439 people completed the employee survey. Survey data was collected from March 15, 2010 to March 29, 2010. Close

• 24. [Article] Web Traffic and Campus Trends: A Multi-Institution Analysis

  Ordinarily, it is difficult to generalize operational research conducted at one library to the environment of another. Different survey instruments, user populations, and sampling techniques make direct ...

  Citation × Citation Citation Abstract Copy Title: Web Traffic and Campus Trends: A Multi-Institution Analysis Author: Jablonski, Jon, Paynter, Robin, Zeigen, Laura Year: 2010 Ordinarily, it is difficult to generalize operational research conducted at one library to the environment of another. Different survey instruments, user populations, and sampling techniques make direct comparisons difficult. Despite these clear differences, libraries continue to use this literature to plan new services. There is a clear need to establish a baseline for comparison. The use of web server log statistical reports and other web analytics may offer this baseline. Such reports are now available to most libraries, and offer a rich, and consistent, look at library user behavior. This data tells a rich story about library use, and offers a valid point of comparison between institutions. The Orbis-Cascade Alliance Research Interest Group presents these initial results as our first collaborative effort. We argue that differences between institutional environments that have long been assumed are now clearly visible in simple metrics such as most viewed pages, point-of-entry, and peak hours. These points of comparison are analyzed for four types of Alliance libraries: a public and a private four year residential campus, a community college, and an urban commuter university. The analysis offers empirical evidence of the commonalities and differences between these member libraries. Title: Web Traffic and Campus Trends: A Multi-Institution Analysis Author: Jablonski, Jon, Paynter, Robin, Zeigen, Laura Year: 2010 Ordinarily, it is difficult to generalize operational research conducted at one library to the environment of another. Different survey instruments, user populations, and sampling techniques make direct comparisons difficult. Despite these clear differences, libraries continue to use this literature to plan new services. There is a clear need to establish a baseline for comparison. The use of web server log statistical reports and other web analytics may offer this baseline. Such reports are now available to most libraries, and offer a rich, and consistent, look at library user behavior. This data tells a rich story about library use, and offers a valid point of comparison between institutions. The Orbis-Cascade Alliance Research Interest Group presents these initial results as our first collaborative effort. We argue that differences between institutional environments that have long been assumed are now clearly visible in simple metrics such as most viewed pages, point-of-entry, and peak hours. These points of comparison are analyzed for four types of Alliance libraries: a public and a private four year residential campus, a community college, and an urban commuter university. The analysis offers empirical evidence of the commonalities and differences between these member libraries. Close

• 25. [Article] Social Networking Phenomenon – Facebook’s challenges in the Changing World

  Facebook strongly influences its users to make personal information public over the last few years. The idea behind such a practice is that marketers and developers can reach-out to the users by means ...

  Citation × Citation Citation Abstract Copy Title: Social Networking Phenomenon – Facebook’s challenges in the Changing World Author: Durairajan, Saranya, Ibarra, Maria, Nguyen, Tin, Perrenoud, Christophe, Tsai, Sheng-Te Year: 2011 Facebook strongly influences its users to make personal information public over the last few years. The idea behind such a practice is that marketers and developers can reach-out to the users by means of better and targeted products/services. But some users, privacy groups and politicians have protested this strong influence with lawsuits and official investigations Our project examines how the current technology behind Facebook affects the users' privacy and studies its impacts. The introduction covers the rise of Web 2.0, brief histories of web evolution and web technology, and the birth of Facebook. We then analyze Facebook’s technology shift and its users’ behavior. We also analyze the strengths, weaknesses, opportunities and threats of Facebook by means of a SWOT analysis. Title: Social Networking Phenomenon – Facebook’s challenges in the Changing World Author: Durairajan, Saranya, Ibarra, Maria, Nguyen, Tin, Perrenoud, Christophe, Tsai, Sheng-Te Year: 2011 Facebook strongly influences its users to make personal information public over the last few years. The idea behind such a practice is that marketers and developers can reach-out to the users by means of better and targeted products/services. But some users, privacy groups and politicians have protested this strong influence with lawsuits and official investigations Our project examines how the current technology behind Facebook affects the users' privacy and studies its impacts. The introduction covers the rise of Web 2.0, brief histories of web evolution and web technology, and the birth of Facebook. We then analyze Facebook’s technology shift and its users’ behavior. We also analyze the strengths, weaknesses, opportunities and threats of Facebook by means of a SWOT analysis. Close

• 26. [Article] Pointing users toward citation searching: using Google Scholar and Web of Science

  Since April 2005, 10 studies have been published that directly compare the citation features of Google Scholar to those of Web of Science. In an effort to better understand the advantages and disadvantages ...

  Citation × Citation Citation Abstract Copy Title: Pointing users toward citation searching: using Google Scholar and Web of Science Author: Schroeder, Robert Year: 2007 Since April 2005, 10 studies have been published that directly compare the citation features of Google Scholar to those of Web of Science. In an effort to better understand the advantages and disadvantages of these tools, the author undertook an investigation of this research. Although the parameters of the studies varied greatly with respect to the disciplines, dates, and sample sizes, analysis of these preliminary studies can help us gain an initial—albeit sketchy—impression of the relative strength and weakness of each service. The results of this effort are reported here as an informal meta-analysis, followed by some recommendations for utilizing these tools across a range of needs. Title: Pointing users toward citation searching: using Google Scholar and Web of Science Author: Schroeder, Robert Year: 2007 Since April 2005, 10 studies have been published that directly compare the citation features of Google Scholar to those of Web of Science. In an effort to better understand the advantages and disadvantages of these tools, the author undertook an investigation of this research. Although the parameters of the studies varied greatly with respect to the disciplines, dates, and sample sizes, analysis of these preliminary studies can help us gain an initial—albeit sketchy—impression of the relative strength and weakness of each service. The results of this effort are reported here as an informal meta-analysis, followed by some recommendations for utilizing these tools across a range of needs. Close

• 27. [Article] InfoFilter: Supporting Quality of Service for Fresh Information Delivery

  With the explosive growth of the Internet and World Wide Web comes a dramatic increase in the number of users that compete for the shared resources of distributed system environments. Most implementations ...

  Citation × Citation Citation Abstract Copy Title: InfoFilter: Supporting Quality of Service for Fresh Information Delivery Author: Liu, Ling, Pu, Calton, Schwan, Karsten, Walpole, Jonathan Year: 2000 With the explosive growth of the Internet and World Wide Web comes a dramatic increase in the number of users that compete for the shared resources of distributed system environments. Most implementations of application servers and distributed search software do not distinguish among requests to different web pages. This has the implication that the behavior of application servers is quite unpredictable. Applications that require timely delivery of fresh information consequently suffer the most in such competitive environments. This paper presents a model of quality of service (QoS) and the design of a QoS-enabled information delivery system that implements such a QoS modeL The goal of this development is two-fold. On one hand, we want to enable users or applications to specify the desired quality of service requ.irements for their requests so that application-aware QoS adaptation is supported throughout the Web query and search processing. On the other hand, we want to enable an application server to customize how it shou.ld respond to external requests by setting priorities among query requests and allocating server resources using adaptive QoS control mechanisms. We introduce the Infopipe approach as the systems support architecture and underlying technology for building a QoS-enabled distributed system for fresh information delivery. Title: InfoFilter: Supporting Quality of Service for Fresh Information Delivery Author: Liu, Ling, Pu, Calton, Schwan, Karsten, Walpole, Jonathan Year: 2000 With the explosive growth of the Internet and World Wide Web comes a dramatic increase in the number of users that compete for the shared resources of distributed system environments. Most implementations of application servers and distributed search software do not distinguish among requests to different web pages. This has the implication that the behavior of application servers is quite unpredictable. Applications that require timely delivery of fresh information consequently suffer the most in such competitive environments. This paper presents a model of quality of service (QoS) and the design of a QoS-enabled information delivery system that implements such a QoS modeL The goal of this development is two-fold. On one hand, we want to enable users or applications to specify the desired quality of service requ.irements for their requests so that application-aware QoS adaptation is supported throughout the Web query and search processing. On the other hand, we want to enable an application server to customize how it shou.ld respond to external requests by setting priorities among query requests and allocating server resources using adaptive QoS control mechanisms. We introduce the Infopipe approach as the systems support architecture and underlying technology for building a QoS-enabled distributed system for fresh information delivery. Close

• 28. [Article] Economic Case Study on Web Application Hosting Alternatives for Small and Medium Businesses

  Small and medium businesses (SMB) in need of IT applications or services to support their business, employees, and customers must make decisions on where and how to source their IT hosting services. Externally ...

  Citation × Citation Citation Abstract Copy Title: Economic Case Study on Web Application Hosting Alternatives for Small and Medium Businesses Author: Bynum, Wayne, Mansour, Mohammad, Abdulsater, Abrahim, Alawini, Abdussalam, Soysa, Dinesh Year: 2010 Small and medium businesses (SMB) in need of IT applications or services to support their business, employees, and customers must make decisions on where and how to source their IT hosting services. Externally hosting with a service provider offers the possibility to reduce costs and improve business efficiency but doing so requires the SMB to give up a certain level of control. This paper focuses on describing the hosting capabilities that exist in the market today at a high level as well as the advanced economic analysis that a SMB should perform as part of their decision making strategy. An Excel calculator was created to analyze the associated economic cash flows as part of this project. Title: Economic Case Study on Web Application Hosting Alternatives for Small and Medium Businesses Author: Bynum, Wayne, Mansour, Mohammad, Abdulsater, Abrahim, Alawini, Abdussalam, Soysa, Dinesh Year: 2010 Small and medium businesses (SMB) in need of IT applications or services to support their business, employees, and customers must make decisions on where and how to source their IT hosting services. Externally hosting with a service provider offers the possibility to reduce costs and improve business efficiency but doing so requires the SMB to give up a certain level of control. This paper focuses on describing the hosting capabilities that exist in the market today at a high level as well as the advanced economic analysis that a SMB should perform as part of their decision making strategy. An Excel calculator was created to analyze the associated economic cash flows as part of this project. Close

• 29. [Article] Technology in Practice. Your Reality, Augmented

  The article discusses library applications of global positioning system (GPS) functionality available in mobile telephones. Augmented reality applications and location-aware mobile Web sites are examined ...

  Citation × Citation Citation Abstract Copy Title: Technology in Practice. Your Reality, Augmented Author: Farkas, Meredith G. Year: 2010 The article discusses library applications of global positioning system (GPS) functionality available in mobile telephones. Augmented reality applications and location-aware mobile Web sites are examined and their possible connection with radio frequency identification (RFID) tags to assist library users are explored. The development of location-based applications to enhance library services is also discussed. Title: Technology in Practice. Your Reality, Augmented Author: Farkas, Meredith G. Year: 2010 The article discusses library applications of global positioning system (GPS) functionality available in mobile telephones. Augmented reality applications and location-aware mobile Web sites are examined and their possible connection with radio frequency identification (RFID) tags to assist library users are explored. The development of location-based applications to enhance library services is also discussed. Close

• 30. [Article] Moving Towards Massively Scalable Video-Based Sensor Networks

  Networking and computing technologies are becoming advanced enough to enable a wealth of diverse applications that will drastically change our everyday lives. Some past examples of these developments include ...

  Citation × Citation Citation Abstract Copy Title: Moving Towards Massively Scalable Video-Based Sensor Networks Author: Feng, Wu-chi, Walpole, Jonathan, Pu, Calton, Feng, Wu-chang Year: 2001 Networking and computing technologies are becoming advanced enough to enable a wealth of diverse applications that will drastically change our everyday lives. Some past examples of these developments include the World Wide Web and wireless data networking infrastructures. As is quite obvious, the World Wide Web has enabled a fundamental change in the way many people deal with day-to-day tasks. Through the web, one can now make on-line reservations for travel, pay bills through on-line banking services, and view personalized on-line newscasts. More recently, developments in wireless technologies have enabled anywhere, anytime access to information over wireless medium. As wireless technologies such as 3G continue to advance, the ability to support larger bandwidth applications will become possible. Sensor networks are becoming a fairly hot area of research where the main focus is the development of networking technologies that support potentially thousands of sensors placed in a chosen environment [Estrin99]. Thus far, the sensors that have been described in the literature (and in some limited use) typically measure simple things such as humidity, temperature, or pressure. This results in a fairly limited amount of data generated, even over thousands of sensors. Now, if we look ten years into the future when video capture devices will most likely be small and inexpensive (with limited processing capabilities), the ability to create video-based sensor networks will be possible. Video-based sensor networks can be used for a great number of applications that would undoubtedly revolutionize the way we go about our day-to-day lives. Title: Moving Towards Massively Scalable Video-Based Sensor Networks Author: Feng, Wu-chi, Walpole, Jonathan, Pu, Calton, Feng, Wu-chang Year: 2001 Networking and computing technologies are becoming advanced enough to enable a wealth of diverse applications that will drastically change our everyday lives. Some past examples of these developments include the World Wide Web and wireless data networking infrastructures. As is quite obvious, the World Wide Web has enabled a fundamental change in the way many people deal with day-to-day tasks. Through the web, one can now make on-line reservations for travel, pay bills through on-line banking services, and view personalized on-line newscasts. More recently, developments in wireless technologies have enabled anywhere, anytime access to information over wireless medium. As wireless technologies such as 3G continue to advance, the ability to support larger bandwidth applications will become possible. Sensor networks are becoming a fairly hot area of research where the main focus is the development of networking technologies that support potentially thousands of sensors placed in a chosen environment [Estrin99]. Thus far, the sensors that have been described in the literature (and in some limited use) typically measure simple things such as humidity, temperature, or pressure. This results in a fairly limited amount of data generated, even over thousands of sensors. Now, if we look ten years into the future when video capture devices will most likely be small and inexpensive (with limited processing capabilities), the ability to create video-based sensor networks will be possible. Video-based sensor networks can be used for a great number of applications that would undoubtedly revolutionize the way we go about our day-to-day lives. Close

• 31. [Article] Technology in Practice. Guided by Barcodes

  The article explores the application of Quick Response (QR) barcodes in library settings, with particular focus given to their possible use in library orientation. It notes that QR codes can be scanned ...

  Citation × Citation Citation Abstract Copy Title: Technology in Practice. Guided by Barcodes Author: Farkas, Meredith G. Year: 2010 The article explores the application of Quick Response (QR) barcodes in library settings, with particular focus given to their possible use in library orientation. It notes that QR codes can be scanned and read by camera-enabled mobile telephones, directing the user to a predetermined location which could include Web sites, telephone numbers, or images. Public service applications of QR codes are examined and the use of QR codes in Japan is discussed. Title: Technology in Practice. Guided by Barcodes Author: Farkas, Meredith G. Year: 2010 The article explores the application of Quick Response (QR) barcodes in library settings, with particular focus given to their possible use in library orientation. It notes that QR codes can be scanned and read by camera-enabled mobile telephones, directing the user to a predetermined location which could include Web sites, telephone numbers, or images. Public service applications of QR codes are examined and the use of QR codes in Japan is discussed. Close

• 32. [Article] Testing the Effectiveness of Healthy Start-Healthy Families Oregon: Outcomes and Cost-Benefits

  Objectives. This study was designed to achieve several specific objectives: (1) to conduct a large-scale randomized study of the impact of the Healthy Families Oregon (HFO) program, a home visitation program ...

  Citation × Citation Citation Abstract Copy Title: Testing the Effectiveness of Healthy Start-Healthy Families Oregon: Outcomes and Cost-Benefits Author: Green, Beth L., Tarte, Jerod, Sanders, Mary Beth, Waller, Mark S. Year: 2016 Objectives. This study was designed to achieve several specific objectives: (1) to conduct a large-scale randomized study of the impact of the Healthy Families Oregon (HFO) program, a home visitation program using the Healthy Families America model, on child welfare system involvement, access to self-sufficiency resources, and use of preventive and other medical services; (2) to conduct a comprehensive and detailed cost-benefit study of the HFO program; and (3) to develop and disseminate a web-based tool to support home visiting program managers, funders, and others to better understand and develop readiness for conducting program cost analysis and cost-benefit research. Approach. 2,727 eligible first-time parents were randomly assigned to receive the HFO program or a community services-as-usual control group. The research team obtained 2 years of postenrollment follow-up data on all study participants from Oregon’s child welfare system, selfsufficiency services, and medical assistance programs. Additionally, a 1-year post-enrollment telephone interview was conducted with a random sample of 803 study participants (403 program, 400 control). Analyses were also conducted to examine whether program impacts varied for subgroups of families with different demographic and baseline risk characteristics, and to explore the relationship of program fidelity and dosage to outcomes. Finally, a detailed program cost analysis was conducted and administrative data outcomes were used in a cost-benefit analysis. Results/Benefits. 1-year follow-up interviews with parents found that HFO families were significantly more likely (compared to controls) to read to their young children frequently, to provide developmentally supportive activities, and to report lower parenting-related stress as measured by the Parent Stress Inventory (PSI). These effects appeared to be strongest for families with four or more risk factors (two factors more than the threshold for “at risk”). Administrative data outcomes at 2 years post enrollment found that families were no more likely to have a founded child abuse report than were controls (6.3% vs. 6.0%), but were significantly more likely to have an unfounded report (9.7% vs. 7.9%). HFO families, compared to controls, were also significantly more likely to have been enrolled in TANF services for the first time, received more days of Supplemental Nutrition Assistance Program (SNAP), and were more likely to be enrolled in substance abuse treatment services. There were no significant differences between groups in terms of use of or access to publicly funded health insurance or health-related services. Consistent with other cost-benefit analyses of home visiting and early childhood programs, results of the cost-benefit analyses did not support short-term cost savings associated with receipt of the HFO program. A web-based tool, The Home Visiting Cost Tool, was posted to the following web address: www.homevisitcosts.com. Title: Testing the Effectiveness of Healthy Start-Healthy Families Oregon: Outcomes and Cost-Benefits Author: Green, Beth L., Tarte, Jerod, Sanders, Mary Beth, Waller, Mark S. Year: 2016 Objectives. This study was designed to achieve several specific objectives: (1) to conduct a large-scale randomized study of the impact of the Healthy Families Oregon (HFO) program, a home visitation program using the Healthy Families America model, on child welfare system involvement, access to self-sufficiency resources, and use of preventive and other medical services; (2) to conduct a comprehensive and detailed cost-benefit study of the HFO program; and (3) to develop and disseminate a web-based tool to support home visiting program managers, funders, and others to better understand and develop readiness for conducting program cost analysis and cost-benefit research. Approach. 2,727 eligible first-time parents were randomly assigned to receive the HFO program or a community services-as-usual control group. The research team obtained 2 years of postenrollment follow-up data on all study participants from Oregon’s child welfare system, selfsufficiency services, and medical assistance programs. Additionally, a 1-year post-enrollment telephone interview was conducted with a random sample of 803 study participants (403 program, 400 control). Analyses were also conducted to examine whether program impacts varied for subgroups of families with different demographic and baseline risk characteristics, and to explore the relationship of program fidelity and dosage to outcomes. Finally, a detailed program cost analysis was conducted and administrative data outcomes were used in a cost-benefit analysis. Results/Benefits. 1-year follow-up interviews with parents found that HFO families were significantly more likely (compared to controls) to read to their young children frequently, to provide developmentally supportive activities, and to report lower parenting-related stress as measured by the Parent Stress Inventory (PSI). These effects appeared to be strongest for families with four or more risk factors (two factors more than the threshold for “at risk”). Administrative data outcomes at 2 years post enrollment found that families were no more likely to have a founded child abuse report than were controls (6.3% vs. 6.0%), but were significantly more likely to have an unfounded report (9.7% vs. 7.9%). HFO families, compared to controls, were also significantly more likely to have been enrolled in TANF services for the first time, received more days of Supplemental Nutrition Assistance Program (SNAP), and were more likely to be enrolled in substance abuse treatment services. There were no significant differences between groups in terms of use of or access to publicly funded health insurance or health-related services. Consistent with other cost-benefit analyses of home visiting and early childhood programs, results of the cost-benefit analyses did not support short-term cost savings associated with receipt of the HFO program. A web-based tool, The Home Visiting Cost Tool, was posted to the following web address: www.homevisitcosts.com. Close

• 33. [Article] Infrastructure and Service Integration as a Key Process in Technology Management

  Services delivered through technologies have emerged as key contributors to the economy. In fact, the service sector has developed into a critical value driver in the 21st century, even for manufactured ...

  Citation × Citation Citation Abstract Copy Title: Infrastructure and Service Integration as a Key Process in Technology Management Author: Daim, Tugrul Unsal, Griffy-Brown, Charla Year: 2015 Services delivered through technologies have emerged as key contributors to the economy. In fact, the service sector has developed into a critical value driver in the 21st century, even for manufactured products. Furthermore, technology infrastructure has become one of the key success factors in the delivery of services. This special issue focuses on technology management aspects of the critical integration of services and infrastructure. This integration is complex and requires more systematic scholarly understanding in order to enhance successful service delivery. It is envisioned that this special issue begins to fill this gap. There are many examples of success and failure to learn from but little theory and systematic approaches to assist decision-makers as they provide technology enabled services. One recent example has been the roll out of the new US healthcare system (healthcare.gov) and the failure of the web interface. The main issue in this example was the process of integrating health care services with the information technology infrastructure. The less than effective management of technology in this case led to a failure which was globally newsworthy and had a significant negative effect on the intended outcome of providing affordable healthcare. This special issue explores both strategic aspects such as evaluation and planning of technologies as well as operational aspects such as implementation and actual integration of technologies with the services. It is envisioned that new scholarly approaches and understanding will inform decision-makers so that better outcomes can result regardless of whether the services are in the commercial, public or non-profit sectors and regardless of industry vertical. Title: Infrastructure and Service Integration as a Key Process in Technology Management Author: Daim, Tugrul Unsal, Griffy-Brown, Charla Year: 2015 Services delivered through technologies have emerged as key contributors to the economy. In fact, the service sector has developed into a critical value driver in the 21st century, even for manufactured products. Furthermore, technology infrastructure has become one of the key success factors in the delivery of services. This special issue focuses on technology management aspects of the critical integration of services and infrastructure. This integration is complex and requires more systematic scholarly understanding in order to enhance successful service delivery. It is envisioned that this special issue begins to fill this gap. There are many examples of success and failure to learn from but little theory and systematic approaches to assist decision-makers as they provide technology enabled services. One recent example has been the roll out of the new US healthcare system (healthcare.gov) and the failure of the web interface. The main issue in this example was the process of integrating health care services with the information technology infrastructure. The less than effective management of technology in this case led to a failure which was globally newsworthy and had a significant negative effect on the intended outcome of providing affordable healthcare. This special issue explores both strategic aspects such as evaluation and planning of technologies as well as operational aspects such as implementation and actual integration of technologies with the services. It is envisioned that new scholarly approaches and understanding will inform decision-makers so that better outcomes can result regardless of whether the services are in the commercial, public or non-profit sectors and regardless of industry vertical. Close

• 34. [Article] Mobile Learning: The Teacher In Your Pocket

  Mobile computing has exploded around the world over the past several years. Morgan Stanley suggests that mobile Internet use will exceed the use from fixed devices, and Ericsson projects that 80 percent ...

  Citation × Citation Citation Abstract Copy Title: Mobile Learning: The Teacher In Your Pocket Author: Farkas, Meredith G. Year: 2013 Mobile computing has exploded around the world over the past several years. Morgan Stanley suggests that mobile Internet use will exceed the use from fixed devices, and Ericsson projects that 80 percent of people will access the web from a mobile device by 2015 (Ingram 2010; Ericsson Corporate Public & Media Relations 2010). Mobile devices are being used for content creation, communication, information seeking, and so much more. The notion that mobile devices would be used only for quick and simple tasks has been challenged by research showing that a growing portion of the population—especially low-income and minority mobile users—use their phones as the primary means of accessing the web (Smith 2010). This growth in the usage of mobile devices in all aspects of people’s lives has led educators to look to it as an ideal mechanism for delivering content and improving interactivity in learning. In 2011, mobile learning was named a top trend with an adoption horizon of less than a year in K–12 and in higher education in the NMC Horizon Reports (Johnson et al. 2011; Johnson, Adams, and Haywood 2011). Mobile phones and other handheld devices have become valuable learning tools that can be capitalized on inside and outside of the classroom. This chapter focuses on how libraries can take advantage of mobile learning in the classroom. Title: Mobile Learning: The Teacher In Your Pocket Author: Farkas, Meredith G. Year: 2013 Mobile computing has exploded around the world over the past several years. Morgan Stanley suggests that mobile Internet use will exceed the use from fixed devices, and Ericsson projects that 80 percent of people will access the web from a mobile device by 2015 (Ingram 2010; Ericsson Corporate Public & Media Relations 2010). Mobile devices are being used for content creation, communication, information seeking, and so much more. The notion that mobile devices would be used only for quick and simple tasks has been challenged by research showing that a growing portion of the population—especially low-income and minority mobile users—use their phones as the primary means of accessing the web (Smith 2010). This growth in the usage of mobile devices in all aspects of people’s lives has led educators to look to it as an ideal mechanism for delivering content and improving interactivity in learning. In 2011, mobile learning was named a top trend with an adoption horizon of less than a year in K–12 and in higher education in the NMC Horizon Reports (Johnson et al. 2011; Johnson, Adams, and Haywood 2011). Mobile phones and other handheld devices have become valuable learning tools that can be capitalized on inside and outside of the classroom. This chapter focuses on how libraries can take advantage of mobile learning in the classroom. Close

• 35. [Article] Twitter and Facebook for User Collection Requests

  Libraries are offering more services through social media Web sites like Twitter and Facebook, and this presence online is encouraging more conversation between libraries and patrons, including collection ...

  Citation × Citation Citation Abstract Copy Title: Twitter and Facebook for User Collection Requests Author: Petit, Joan Year: 2011 Libraries are offering more services through social media Web sites like Twitter and Facebook, and this presence online is encouraging more conversation between libraries and patrons, including collection development requests. A review of popular Twitter and Facebook library profiles reveals the most successful accounts to be those where the library actively engages its users online. Through these media, libraries can have direct, immediate conversations with patrons that result in patron-initiated material requests. Title: Twitter and Facebook for User Collection Requests Author: Petit, Joan Year: 2011 Libraries are offering more services through social media Web sites like Twitter and Facebook, and this presence online is encouraging more conversation between libraries and patrons, including collection development requests. A review of popular Twitter and Facebook library profiles reveals the most successful accounts to be those where the library actively engages its users online. Through these media, libraries can have direct, immediate conversations with patrons that result in patron-initiated material requests. Close

• 36. [Article] Help the Library Receive Candy: The ILL Usability Project at Reed College

  This session examines the methods and results of a usability project assessing the Reed College Library’s interlibrary loan (ILL) program. Employing a service design approach (including “guerrilla”-style ...

  Citation × Citation Citation Abstract Copy Title: Help the Library Receive Candy: The ILL Usability Project at Reed College Author: Alwine, Eric, Downey, Annie Year: 2017 This session examines the methods and results of a usability project assessing the Reed College Library’s interlibrary loan (ILL) program. Employing a service design approach (including “guerrilla”-style web usability studies, user surveys, and student worker interviews), the Reed Library User Experience (LUX) team worked closely with library users and staff to understand the various processes that make up the ILL user experience. Though this session will focus on Reed’s ILL usability project as its example, it will be especially concerned with exploring tools and methods that could be used to conduct similar projects at other institutions. Title: Help the Library Receive Candy: The ILL Usability Project at Reed College Author: Alwine, Eric, Downey, Annie Year: 2017 This session examines the methods and results of a usability project assessing the Reed College Library’s interlibrary loan (ILL) program. Employing a service design approach (including “guerrilla”-style web usability studies, user surveys, and student worker interviews), the Reed Library User Experience (LUX) team worked closely with library users and staff to understand the various processes that make up the ILL user experience. Though this session will focus on Reed’s ILL usability project as its example, it will be especially concerned with exploring tools and methods that could be used to conduct similar projects at other institutions. Close

• 37. [Article] How Disruptive is Information Technology Really?

  How disruptive is this technology revolution, and what does this expansion of the world of knowledge portend for higher education? About the author: Judith A. Ramaley is President Emerita and Distinguished ...

  Citation × Citation Citation Abstract Copy Title: How Disruptive is Information Technology Really? Author: Ramaley, Judith A. Year: 2013 How disruptive is this technology revolution, and what does this expansion of the world of knowledge portend for higher education? About the author: Judith A. Ramaley is President Emerita and Distinguished Professor of Public Service at Portland State University, President Emerita of Winona State University, and a Senior Scholar with the Association of American Colleges and Universities (AAC&U). She also served as President of the University of Vermont and as Assistant Director, Education and Human Resources Directorate, at the National Science Foundation. Title: How Disruptive is Information Technology Really? Author: Ramaley, Judith A. Year: 2013 How disruptive is this technology revolution, and what does this expansion of the world of knowledge portend for higher education? About the author: Judith A. Ramaley is President Emerita and Distinguished Professor of Public Service at Portland State University, President Emerita of Winona State University, and a Senior Scholar with the Association of American Colleges and Universities (AAC&U). She also served as President of the University of Vermont and as Assistant Director, Education and Human Resources Directorate, at the National Science Foundation. Close

• 38. [Article] Communication Beginnings: An Introductory Listening and Speaking Text for English Language Learners

  This textbook is designed for beginning-intermediate English language learners. It is composed of 7 chapters, each of which covers specific speaking and listening learning objectives and includes dialogues, ...

  Citation × Citation Citation Abstract Copy Title: Communication Beginnings: An Introductory Listening and Speaking Text for English Language Learners Author: Abrahams, Della Jean Year: 2017 This textbook is designed for beginning-intermediate English language learners. It is composed of 7 chapters, each of which covers specific speaking and listening learning objectives and includes dialogues, interviews, discussions and conversation activities. Each chapter also focuses on 10 target words from the New General Service List of English vocabulary. The textbook includes an audio component that consists of recorded conversations of native and non-native English speakers, as well as links to additional listening resources on the web. Title: Communication Beginnings: An Introductory Listening and Speaking Text for English Language Learners Author: Abrahams, Della Jean Year: 2017 This textbook is designed for beginning-intermediate English language learners. It is composed of 7 chapters, each of which covers specific speaking and listening learning objectives and includes dialogues, interviews, discussions and conversation activities. Each chapter also focuses on 10 target words from the New General Service List of English vocabulary. The textbook includes an audio component that consists of recorded conversations of native and non-native English speakers, as well as links to additional listening resources on the web. Close

• 39. [Article] COEL: A Web-based Chemistry Simulation Framework

  The chemical reaction network (CRN) is a widely used formalism to describe macroscopic behavior of chemical systems. Available tools for CRN modelling and simulation require local access, installation, ...

  Citation × Citation Citation Abstract Copy Title: COEL: A Web-based Chemistry Simulation Framework Author: Banda, Peter, Blount, Drew, Teuscher, Christof Year: 2014 The chemical reaction network (CRN) is a widely used formalism to describe macroscopic behavior of chemical systems. Available tools for CRN modelling and simulation require local access, installation, and often involve local file storage, which is susceptible to loss, lacks searchable structure, and does not support concurrency. Furthermore, simulations are often single-threaded, and user interfaces are non-trivial to use. Therefore there are significant hurdles to conducting efficient and collaborative chemical research. In this paper, we introduce a new enterprise chemistry simulation framework, COEL, which addresses these issues. COEL is the first web-based framework of its kind. A visually pleasing and intuitive user interface, simulations that run on a large computational grid, reliable database storage, and transactional services make COEL ideal for collaborative research and education. COEL's most prominent features include ODE-based simulations of chemical reaction networks and multicompartment reaction networks, with rich options for user interactions with those networks. COEL provides DNA-strand displacement transformations and visualization (and is to our knowledge the first CRN framework to do so), GA optimization of rate constants, expression validation, an application-wide plotting engine, and SBML/Octave/Matlab export. We also present an overview of the underlying software and technologies employed and describe the main architectural decisions driving our development. COEL is available at this http URL for selected research teams only. We plan to provide a part of COEL's functionality to the general public in the near future. Title: COEL: A Web-based Chemistry Simulation Framework Author: Banda, Peter, Blount, Drew, Teuscher, Christof Year: 2014 The chemical reaction network (CRN) is a widely used formalism to describe macroscopic behavior of chemical systems. Available tools for CRN modelling and simulation require local access, installation, and often involve local file storage, which is susceptible to loss, lacks searchable structure, and does not support concurrency. Furthermore, simulations are often single-threaded, and user interfaces are non-trivial to use. Therefore there are significant hurdles to conducting efficient and collaborative chemical research. In this paper, we introduce a new enterprise chemistry simulation framework, COEL, which addresses these issues. COEL is the first web-based framework of its kind. A visually pleasing and intuitive user interface, simulations that run on a large computational grid, reliable database storage, and transactional services make COEL ideal for collaborative research and education. COEL's most prominent features include ODE-based simulations of chemical reaction networks and multicompartment reaction networks, with rich options for user interactions with those networks. COEL provides DNA-strand displacement transformations and visualization (and is to our knowledge the first CRN framework to do so), GA optimization of rate constants, expression validation, an application-wide plotting engine, and SBML/Octave/Matlab export. We also present an overview of the underlying software and technologies employed and describe the main architectural decisions driving our development. COEL is available at this http URL for selected research teams only. We plan to provide a part of COEL's functionality to the general public in the near future. Close

• 40. [Article] Thumbnail Preserving Encryption for JPEG

  With more and more data being stored in the cloud, securing multimedia data is becoming increasingly important. Use of existing encryption methods with cloud services is possible, but makes many web-based ...

  Citation × Citation Citation Abstract Copy Title: Thumbnail Preserving Encryption for JPEG Author: Wright, Charles V., Feng, Wu-chi Year: 2015 With more and more data being stored in the cloud, securing multimedia data is becoming increasingly important. Use of existing encryption methods with cloud services is possible, but makes many web-based applications difficult or impossible to use. In this paper, we propose a new image encryption scheme specially designed for protecting JPEG images in cloud photo storage services. Our technique allows efficient reconstruction of an accurate low-resolution thumbnail from the ciphertext image, but aims to prevent the extraction of any more detailed information. This will allow efficient storage and retrieval of image data in the cloud but protect its contents from outside hackers or snooping cloud administrators. Experiments of the proposed approach using an online selfie database show that it can achieve a good balance of privacy, utility, image quality, and file size. Title: Thumbnail Preserving Encryption for JPEG Author: Wright, Charles V., Feng, Wu-chi Year: 2015 With more and more data being stored in the cloud, securing multimedia data is becoming increasingly important. Use of existing encryption methods with cloud services is possible, but makes many web-based applications difficult or impossible to use. In this paper, we propose a new image encryption scheme specially designed for protecting JPEG images in cloud photo storage services. Our technique allows efficient reconstruction of an accurate low-resolution thumbnail from the ciphertext image, but aims to prevent the extraction of any more detailed information. This will allow efficient storage and retrieval of image data in the cloud but protect its contents from outside hackers or snooping cloud administrators. Experiments of the proposed approach using an online selfie database show that it can achieve a good balance of privacy, utility, image quality, and file size. Close

• 41. [Article] Online Managment - Pro Courses: Provide Online Training Services for Working Professionals to Achieve Their Career Goals

  The organization works on software projects that develops application software, website portals for private and government institutions, including its own projects related to website development. The latest ...

  Citation × Citation Citation Abstract Copy Title: Online Managment - Pro Courses: Provide Online Training Services for Working Professionals to Achieve Their Career Goals Author: Melendez, Alex Tacco, Vrushabhendra, Lipishree, Khopasanizadeh, Shahram, Akhter, Tanzila Year: 2017 The organization works on software projects that develops application software, website portals for private and government institutions, including its own projects related to website development. The latest project of this organization is called the Online Management-Pro Courses to provide online training services for working professionals to achieve their career goals. The purpose of this project is to develop an online training portal with courses for students and professionals aspiring to excel in management. This web portal will create a knowledge network that is expected to catalyze solutions for management challenges. This will be achieved by disseminating courses in order to help professionals who are growing in both private and government bodies. Title: Online Managment - Pro Courses: Provide Online Training Services for Working Professionals to Achieve Their Career Goals Author: Melendez, Alex Tacco, Vrushabhendra, Lipishree, Khopasanizadeh, Shahram, Akhter, Tanzila Year: 2017 The organization works on software projects that develops application software, website portals for private and government institutions, including its own projects related to website development. The latest project of this organization is called the Online Management-Pro Courses to provide online training services for working professionals to achieve their career goals. The purpose of this project is to develop an online training portal with courses for students and professionals aspiring to excel in management. This web portal will create a knowledge network that is expected to catalyze solutions for management challenges. This will be achieved by disseminating courses in order to help professionals who are growing in both private and government bodies. Close

• 42. [Article] Exploring Capability Maturity Models and Relevant Practices as Solutions Addressing IT Service Offshoring Project Issues

  Western countries' information technology and software intensive firms are increasingly producing software and IT services in developing countries. With this swift advancement in offshoring, there are ...

  Citation × Citation Citation Abstract Copy Title: Exploring Capability Maturity Models and Relevant Practices as Solutions Addressing IT Service Offshoring Project Issues Author: Salman, Rosine Hanna Year: 2014 Western countries' information technology and software intensive firms are increasingly producing software and IT services in developing countries. With this swift advancement in offshoring, there are many issues that can be investigated which will enable companies to maximize their benefits from offshoring. However, significant challenges can occur throughout the lifecycle of offshoring IT service projects that turn the potential benefits into losses. This research investigated CMM/CMMI best practices and their effects on managing and mitigating critical issues associated with offshore development. Using a web based survey, data was collected from 451 Information Technology and software development firms in the US. The survey instrument was validated by an expert panel which included practitioners and researchers. The survey population consisted of Information Technology and software engineering managers who work on offshore IT and software development projects. Statistical methods including Chi Square and Cramer's V were used to test the research hypotheses. The results of the analysis show that IT companies applying CMM/CMMI models have fewer issues associated with IT offshoring. When US IT companies utilize and incorporate different practices from TSP and People CMM into CMMI for DEV/SVC and CMMI for ACQ, they have fewer offshoring issues related to language barriers and cultural differences. The results of this research contribute to the existing body of knowledge on the offshoring of IT services from the client management perspective and provide practitioners with increased knowledge regarding IT offshoring decisions. Title: Exploring Capability Maturity Models and Relevant Practices as Solutions Addressing IT Service Offshoring Project Issues Author: Salman, Rosine Hanna Year: 2014 Western countries' information technology and software intensive firms are increasingly producing software and IT services in developing countries. With this swift advancement in offshoring, there are many issues that can be investigated which will enable companies to maximize their benefits from offshoring. However, significant challenges can occur throughout the lifecycle of offshoring IT service projects that turn the potential benefits into losses. This research investigated CMM/CMMI best practices and their effects on managing and mitigating critical issues associated with offshore development. Using a web based survey, data was collected from 451 Information Technology and software development firms in the US. The survey instrument was validated by an expert panel which included practitioners and researchers. The survey population consisted of Information Technology and software engineering managers who work on offshore IT and software development projects. Statistical methods including Chi Square and Cramer's V were used to test the research hypotheses. The results of the analysis show that IT companies applying CMM/CMMI models have fewer issues associated with IT offshoring. When US IT companies utilize and incorporate different practices from TSP and People CMM into CMMI for DEV/SVC and CMMI for ACQ, they have fewer offshoring issues related to language barriers and cultural differences. The results of this research contribute to the existing body of knowledge on the offshoring of IT services from the client management perspective and provide practitioners with increased knowledge regarding IT offshoring decisions. Close

• 43. [Article] From Exhaustion to Exhilaration: Assessing Librarian Job Satisfaction with Virtual Reference

  Purpose – Librarians respond to staffing L-net, Oregon's statewide reference chat service, in different ways. The aim of this paper is to create a survey to look for ways to improve the statewide service ...

  Citation × Citation Citation Abstract Copy Title: From Exhaustion to Exhilaration: Assessing Librarian Job Satisfaction with Virtual Reference Author: Hendricks, Arthur, Buchanan, Sherry Year: 2013 Purpose – Librarians respond to staffing L-net, Oregon's statewide reference chat service, in different ways. The aim of this paper is to create a survey to look for ways to improve the statewide service and improve the experience of chat librarians (as well as patrons). Design/methodology/approach – The authors surveyed L-net librarians to learn their thoughts and satisfaction with answering L-net chat questions. They collected anonymous survey data via PSU's web survey software (Qualtrics). The survey instrument was a mixture of qualitative and quantitative questions. The survey consisted of 29 questions. Findings – While the literature has many articles regarding patron satisfaction with chat reference, there is a dearth of articles regarding librarian satisfaction with chat. It was found that nearly a quarter of librarians said they did not like answering chat questions on L-net. A total of 76 percent indicated they had received written abuse. Swearing was the number one complaint at 28 percent, followed by sexual comments and rude remarks, which tied at 17 percent. One obvious problem seems to be the anonymity of the service and the way chat can serve as an outlet for youth learning boundaries. Originality/value – While many studies have been done on patron satisfaction, few have studied librarian satisfaction in staffing virtual reference. Title: From Exhaustion to Exhilaration: Assessing Librarian Job Satisfaction with Virtual Reference Author: Hendricks, Arthur, Buchanan, Sherry Year: 2013 Purpose – Librarians respond to staffing L-net, Oregon's statewide reference chat service, in different ways. The aim of this paper is to create a survey to look for ways to improve the statewide service and improve the experience of chat librarians (as well as patrons). Design/methodology/approach – The authors surveyed L-net librarians to learn their thoughts and satisfaction with answering L-net chat questions. They collected anonymous survey data via PSU's web survey software (Qualtrics). The survey instrument was a mixture of qualitative and quantitative questions. The survey consisted of 29 questions. Findings – While the literature has many articles regarding patron satisfaction with chat reference, there is a dearth of articles regarding librarian satisfaction with chat. It was found that nearly a quarter of librarians said they did not like answering chat questions on L-net. A total of 76 percent indicated they had received written abuse. Swearing was the number one complaint at 28 percent, followed by sexual comments and rude remarks, which tied at 17 percent. One obvious problem seems to be the anonymity of the service and the way chat can serve as an outlet for youth learning boundaries. Originality/value – While many studies have been done on patron satisfaction, few have studied librarian satisfaction in staffing virtual reference. Close

• 44. [Article] Implementation of SaaS for Investment Inc.

  Investment, Inc. is in the financial services industry that have licensed broker dealer who sell investments to clients. Investment Inc. is currently evaluating a new software platform to support its broker ...

  Citation × Citation Citation Abstract Copy Title: Implementation of SaaS for Investment Inc. Author: Patil, Prajakta, Razavi, Asma, Puthanpura, Aurobindh Kalathil Year: 2015 Investment, Inc. is in the financial services industry that have licensed broker dealer who sell investments to clients. Investment Inc. is currently evaluating a new software platform to support its broker dealers in order to improve operation and to have better insight into their business. Currently, they use four system in order to get the information that is required to manage their operations. After evaluating systems in the marketplace, Investment Inc. has contacted the sales department to generate proposal for the system that would be compared with other vendors. The proposal will be evaluated under their internal evaluation procedures and the preferred vendor would be notified by July 6, 2015. The Project plan is due by June 8, 2015 along with additional documents. The additional documents requested were recent SSAE audit report, Business continuity policy (BCP) procedure document, web application assessment for the SaaS performed by an independent 3rd party, Certificate of current cyber security insurance and summary of coverage, Network penetration testing results for SaaS network perimeter performed by an independent 3rd party, Incident response and escalation procedure, and background check procedures for employees and contractors. Title: Implementation of SaaS for Investment Inc. Author: Patil, Prajakta, Razavi, Asma, Puthanpura, Aurobindh Kalathil Year: 2015 Investment, Inc. is in the financial services industry that have licensed broker dealer who sell investments to clients. Investment Inc. is currently evaluating a new software platform to support its broker dealers in order to improve operation and to have better insight into their business. Currently, they use four system in order to get the information that is required to manage their operations. After evaluating systems in the marketplace, Investment Inc. has contacted the sales department to generate proposal for the system that would be compared with other vendors. The proposal will be evaluated under their internal evaluation procedures and the preferred vendor would be notified by July 6, 2015. The Project plan is due by June 8, 2015 along with additional documents. The additional documents requested were recent SSAE audit report, Business continuity policy (BCP) procedure document, web application assessment for the SaaS performed by an independent 3rd party, Certificate of current cyber security insurance and summary of coverage, Network penetration testing results for SaaS network perimeter performed by an independent 3rd party, Incident response and escalation procedure, and background check procedures for employees and contractors. Close

• 45. [Article] Early Childhood Mental Health Consultation: An Evaluation Tool Kit

  For states, communities, agencies and programs investing in early childhood mental health consultation and committed to quality data. This web-based resource combines a brief review of the literature and ...

  Citation × Citation Citation Abstract Copy Title: Early Childhood Mental Health Consultation: An Evaluation Tool Kit Author: Hepburn, Kathy S., Kaufmann, Roxane K., Perry, Deborah F., Allen, Mary Dallas, Brennan, Eileen M., Green, Beth L. Year: 2007 For states, communities, agencies and programs investing in early childhood mental health consultation and committed to quality data. This web-based resource combines a brief review of the literature and current research addressing the effectiveness of early childhood mental health consultation with guidance for designing and implementing program evaluation. It will help states, communities, and programs increase their capacity for high-quality evaluation of early childhood mental health consultation in community-based settings. Researchers, policy makers and program evaluation teams will find: A brief review of the evidence base, current issues, and questions; Defining characteristics of early childhood mental health consultation; Components of high quality evaluation and sample logic models; Evaluation tools to measure both process and outcome, including outcomes for children, families, staff and programs; and Guidance for using evaluation data for program improvement and communicating outcomes. Title: Early Childhood Mental Health Consultation: An Evaluation Tool Kit Author: Hepburn, Kathy S., Kaufmann, Roxane K., Perry, Deborah F., Allen, Mary Dallas, Brennan, Eileen M., Green, Beth L. Year: 2007 For states, communities, agencies and programs investing in early childhood mental health consultation and committed to quality data. This web-based resource combines a brief review of the literature and current research addressing the effectiveness of early childhood mental health consultation with guidance for designing and implementing program evaluation. It will help states, communities, and programs increase their capacity for high-quality evaluation of early childhood mental health consultation in community-based settings. Researchers, policy makers and program evaluation teams will find: A brief review of the evidence base, current issues, and questions; Defining characteristics of early childhood mental health consultation; Components of high quality evaluation and sample logic models; Evaluation tools to measure both process and outcome, including outcomes for children, families, staff and programs; and Guidance for using evaluation data for program improvement and communicating outcomes. Close

• 46. [Article] Forecasting OLED TV Technology Using Bibliometrics and Fisher-Pry Diffusion Model

  The market of flat panel displays is experiencing rapid growth with the advancement of digital technologies in broadcasting service. The next challenge of LCD is OLED in TV market. The study attempts to ...

  Citation × Citation Citation Abstract Copy Title: Forecasting OLED TV Technology Using Bibliometrics and Fisher-Pry Diffusion Model Author: Cho, Yonghee, Daim, Tugrul Unsal, Sklar, Paul Year: 2015 The market of flat panel displays is experiencing rapid growth with the advancement of digital technologies in broadcasting service. The next challenge of LCD is OLED in TV market. The study attempts to investigate the trends in advanced or emerging technologies by determining their technology diffusion rates due to the lack of experiential data. With the development of information and communication technology, one of the recent methods to assist in technology forecasting is data mining in bibliometric or textual data from various sources such as patents, journals, and research awards. The information extracted from diverse sources can be employed in technology diffusion models such as Fisher-Pry where emerging technologies substitute older ones. The study uses web of science and compendex for bibliometric analysis to forecast the growth of next-generation OLED technologies based on the analogous growths of LCD technologies. Title: Forecasting OLED TV Technology Using Bibliometrics and Fisher-Pry Diffusion Model Author: Cho, Yonghee, Daim, Tugrul Unsal, Sklar, Paul Year: 2015 The market of flat panel displays is experiencing rapid growth with the advancement of digital technologies in broadcasting service. The next challenge of LCD is OLED in TV market. The study attempts to investigate the trends in advanced or emerging technologies by determining their technology diffusion rates due to the lack of experiential data. With the development of information and communication technology, one of the recent methods to assist in technology forecasting is data mining in bibliometric or textual data from various sources such as patents, journals, and research awards. The information extracted from diverse sources can be employed in technology diffusion models such as Fisher-Pry where emerging technologies substitute older ones. The study uses web of science and compendex for bibliometric analysis to forecast the growth of next-generation OLED technologies based on the analogous growths of LCD technologies. Close

• 47. [Article] Internet – How do we build trust?

  The Internet, which is a global and complex infrastructure, is a mechanism for information sharing and a medium for exchanging information irrespective of geographical location. It has revolutionized today’s ...

  Citation × Citation Citation Abstract Copy Title: Internet – How do we build trust? Author: Roy, Agnimitra Year: 2005 The Internet, which is a global and complex infrastructure, is a mechanism for information sharing and a medium for exchanging information irrespective of geographical location. It has revolutionized today’s world by taking communication and information technology to great heights. Although new opportunities/technology like the worldwide web, electronic mail, discussion board and newsgroups have been created there is some level of unpredictable fear as well. Changes will introduce new services of real time transport like audio and video streams, powerful computing and communications like two-way pagers and cellular phones and new applications like Internet telephones and televisions. Trust, authentication and security are aspects that will come to the forefront more and more as these compelling end-user capabilities gain popularity. In this paper, we address security issues both from a technical as well as from a regulation point of view and try to consolidate and present factors involved in developing trust in Internet commerce. We identify and clarify old and emerging concepts and consider how regulating the Internet as public space highlights/brings up public policies of the future regarding Internet governance. Title: Internet – How do we build trust? Author: Roy, Agnimitra Year: 2005 The Internet, which is a global and complex infrastructure, is a mechanism for information sharing and a medium for exchanging information irrespective of geographical location. It has revolutionized today’s world by taking communication and information technology to great heights. Although new opportunities/technology like the worldwide web, electronic mail, discussion board and newsgroups have been created there is some level of unpredictable fear as well. Changes will introduce new services of real time transport like audio and video streams, powerful computing and communications like two-way pagers and cellular phones and new applications like Internet telephones and televisions. Trust, authentication and security are aspects that will come to the forefront more and more as these compelling end-user capabilities gain popularity. In this paper, we address security issues both from a technical as well as from a regulation point of view and try to consolidate and present factors involved in developing trust in Internet commerce. We identify and clarify old and emerging concepts and consider how regulating the Internet as public space highlights/brings up public policies of the future regarding Internet governance. Close

• 48. [Article] Innovation lives through Re-Innovation: A Case Study PushToTalk

  This paper explores the concept called “innovation lives through re-innovation”. Here “re-Innovation” can be defined as “new product ‘b’ building upon the existing technological infrastructure and existing ...

  Citation × Citation Citation Abstract Copy Title: Innovation lives through Re-Innovation: A Case Study PushToTalk Author: Ambalam, Chudamani (Mani) Year: 2005 This paper explores the concept called “innovation lives through re-innovation”. Here “re-Innovation” can be defined as “new product ‘b’ building upon the existing technological infrastructure and existing product ‘a’ without making any changes to ‘a’ and technological infrastructure”. Every innovation that was built was used as is and another layer was built to create totally a new innovation, which would not function without the previous innovations. This paper examines this concept by the means of a case study of a novel idea called PushToTalk. This was groomed under the visionaries of a company called eFusion, to address eCommerce communication hurdles and to enhance a user’s shopping web experience. PushToTalk was envisioned as a VoIP (voice over internet protocol) tool and was built upon an existing hardware infrastructure that eFusion had called ‘eAG’; the ‘eAG’ was developed to service the telecom market, and this technology had extensive capabilities and functionality. The background and history of PushToTalk provided in the later sections explains the technological evolution under each management and provides basis for the analysis of the concept. Then the paper presents analysis, implications and suggestions around this topic. Finally paper concludes with correlations drawn between literature findings and the evolution of PushToTalk Title: Innovation lives through Re-Innovation: A Case Study PushToTalk Author: Ambalam, Chudamani (Mani) Year: 2005 This paper explores the concept called “innovation lives through re-innovation”. Here “re-Innovation” can be defined as “new product ‘b’ building upon the existing technological infrastructure and existing product ‘a’ without making any changes to ‘a’ and technological infrastructure”. Every innovation that was built was used as is and another layer was built to create totally a new innovation, which would not function without the previous innovations. This paper examines this concept by the means of a case study of a novel idea called PushToTalk. This was groomed under the visionaries of a company called eFusion, to address eCommerce communication hurdles and to enhance a user’s shopping web experience. PushToTalk was envisioned as a VoIP (voice over internet protocol) tool and was built upon an existing hardware infrastructure that eFusion had called ‘eAG’; the ‘eAG’ was developed to service the telecom market, and this technology had extensive capabilities and functionality. The background and history of PushToTalk provided in the later sections explains the technological evolution under each management and provides basis for the analysis of the concept. Then the paper presents analysis, implications and suggestions around this topic. Finally paper concludes with correlations drawn between literature findings and the evolution of PushToTalk Close

• 49. [Article] WinTHINGS: An Inventory Management System

  This document examines two different applications that solve the same problem: the lack of an efficient inventory management system for the Computer Action Team (CAT) in the Maseeh College of Engineering ...

  Citation × Citation Citation Abstract Copy Title: WinTHINGS: An Inventory Management System Author: Bahl, Manpreet S. Year: 2017 This document examines two different applications that solve the same problem: the lack of an efficient inventory management system for the Computer Action Team (CAT) in the Maseeh College of Engineering and Computer Science at Portland State University. One of the CAT’s services is to loan out items for faculty, staff, and students. However, the current system for managing the inventory is manual, ad-hoc, and error prone. The first of the two applications is a web app called THINGS (Tracking Helper and Interface for Necessary General Supplies) that was developed as a Computer Science Capstone project by a team consisting of the current author and 6 other students. The second application, called WinTHINGS, is a Windows-based alternative developed as an individual project by the current author. We report on the different development experiences, tools, and techniques used in each of these applications, and suggest areas for further development. Title: WinTHINGS: An Inventory Management System Author: Bahl, Manpreet S. Year: 2017 This document examines two different applications that solve the same problem: the lack of an efficient inventory management system for the Computer Action Team (CAT) in the Maseeh College of Engineering and Computer Science at Portland State University. One of the CAT’s services is to loan out items for faculty, staff, and students. However, the current system for managing the inventory is manual, ad-hoc, and error prone. The first of the two applications is a web app called THINGS (Tracking Helper and Interface for Necessary General Supplies) that was developed as a Computer Science Capstone project by a team consisting of the current author and 6 other students. The second application, called WinTHINGS, is a Windows-based alternative developed as an individual project by the current author. We report on the different development experiences, tools, and techniques used in each of these applications, and suggest areas for further development. Close

• 50. [Article] 2005 Diamond Lake Submersed Aquatic Vegetation Survey

  Diamond Lake is a large natural lake having a surface area of some 3214 acres (1300.7 hectares) and a maximum depth of 52 feet (15.8 meters). It is located within the Umpqua National Forest in the Southern ...

  Citation × Citation Citation Abstract Copy Title: 2005 Diamond Lake Submersed Aquatic Vegetation Survey Author: Sytsma, Mark D., Pfauth, Mary Year: 2006 Diamond Lake is a large natural lake having a surface area of some 3214 acres (1300.7 hectares) and a maximum depth of 52 feet (15.8 meters). It is located within the Umpqua National Forest in the Southern Cascade Mountains of Oregon, at an elevation of over 5000 feet (>1524 meters). Diamond Lake is a high-use waterbody that supports angling, public campgrounds, recreational boating, swimming, and water skiing. The human activity associated with the lake has been a significant contributor to the economy of southern Oregon since the early part of the twentieth century. Historically Diamond Lake was fishless but since 1910 the lake has been managed as a popular trophy trout fishery. The unauthorized introduction of the tui chub (Gila bicolor) into the lake in the 1930s caused disruption of the food web and a decline in the fishery. In 1954, the Oregon Game Commission constructed a canal near the Lake Creek outlet, lowered the lake level, and treated Diamond Lake with rotenone, to eradicate tui chub. The lake was restocked with trout following the successful rotenone treatment and a fishery was maintained for several decades. In 1992, tui chub were reintroduced, through accidental introduction or intentional illegal stocking, and again caused a decline in the trout fishery. Originally mesotrophic, Diamond Lake Diamond Lake productivity increased over the last century to a eutrophic state, and is currently included on the Oregon Department of Environmental Quality (ODEQ) 303(d) list of water quality limited water bodies for pH and algae. The lake had severe blooms of the cyanobacteria (blue-green algae) Anabaena flos-aquae, which produce neurotoxins, in the summers of 2001, 2002, and 2003. Microcystis aeruginosa, another toxin producing cyanobacterium species, was also present in the 2003 bloom. Diamond Lake was closed to some public uses (wading, swimming, water skiing, and boating) during portions of all three summers due to public health and safety concerns. Algae blooms and declining trout fishery have been attributed to alteration of the food web by the tui chubs. The chubs spawn early and consume the zooplankton in the lake, which reduces grazing pressure on phytoplankton. Since the lake is nitrogen limited, nitrogen-fixing cyanobacteria dominate the phytoplankton community. Therefore, the chubs reduce the quality of the trout fishery by reducing food available for trout and impact water quality by facilitating cyanobacteria blooms, which can be toxic. In response to the impact of the tui chub on Diamond Lake the US Forest Service and Oregon Department of Fish and Wildlife are collaborating in a tui chub eradication effort. The eradication plan includes a 2.4-m (8 ft) drawdown of the lake in the winter and spring of 2006 and a rotenone treatment of remaining lake volume in 2006 to kill any remaining fish. The US Forest Service prepared an EIS for the drawdown and rotenone treatment. Potential impacts of the drawdown on littoral aquatic plant communities were identified in the EIS. The US Forest Service conducted a qualitative survey to develop a species list for the lake. The survey described here provides a quantitative, pretreatment measure of cover and biomass of aquatic plants in Diamond Lake. Follow-up sampling, using similar methods, will permit assessment of changes in the plant community following drawdown and refilling of the lake. Title: 2005 Diamond Lake Submersed Aquatic Vegetation Survey Author: Sytsma, Mark D., Pfauth, Mary Year: 2006 Diamond Lake is a large natural lake having a surface area of some 3214 acres (1300.7 hectares) and a maximum depth of 52 feet (15.8 meters). It is located within the Umpqua National Forest in the Southern Cascade Mountains of Oregon, at an elevation of over 5000 feet (>1524 meters). Diamond Lake is a high-use waterbody that supports angling, public campgrounds, recreational boating, swimming, and water skiing. The human activity associated with the lake has been a significant contributor to the economy of southern Oregon since the early part of the twentieth century. Historically Diamond Lake was fishless but since 1910 the lake has been managed as a popular trophy trout fishery. The unauthorized introduction of the tui chub (Gila bicolor) into the lake in the 1930s caused disruption of the food web and a decline in the fishery. In 1954, the Oregon Game Commission constructed a canal near the Lake Creek outlet, lowered the lake level, and treated Diamond Lake with rotenone, to eradicate tui chub. The lake was restocked with trout following the successful rotenone treatment and a fishery was maintained for several decades. In 1992, tui chub were reintroduced, through accidental introduction or intentional illegal stocking, and again caused a decline in the trout fishery. Originally mesotrophic, Diamond Lake Diamond Lake productivity increased over the last century to a eutrophic state, and is currently included on the Oregon Department of Environmental Quality (ODEQ) 303(d) list of water quality limited water bodies for pH and algae. The lake had severe blooms of the cyanobacteria (blue-green algae) Anabaena flos-aquae, which produce neurotoxins, in the summers of 2001, 2002, and 2003. Microcystis aeruginosa, another toxin producing cyanobacterium species, was also present in the 2003 bloom. Diamond Lake was closed to some public uses (wading, swimming, water skiing, and boating) during portions of all three summers due to public health and safety concerns. Algae blooms and declining trout fishery have been attributed to alteration of the food web by the tui chubs. The chubs spawn early and consume the zooplankton in the lake, which reduces grazing pressure on phytoplankton. Since the lake is nitrogen limited, nitrogen-fixing cyanobacteria dominate the phytoplankton community. Therefore, the chubs reduce the quality of the trout fishery by reducing food available for trout and impact water quality by facilitating cyanobacteria blooms, which can be toxic. In response to the impact of the tui chub on Diamond Lake the US Forest Service and Oregon Department of Fish and Wildlife are collaborating in a tui chub eradication effort. The eradication plan includes a 2.4-m (8 ft) drawdown of the lake in the winter and spring of 2006 and a rotenone treatment of remaining lake volume in 2006 to kill any remaining fish. The US Forest Service prepared an EIS for the drawdown and rotenone treatment. Potential impacts of the drawdown on littoral aquatic plant communities were identified in the EIS. The US Forest Service conducted a qualitative survey to develop a species list for the lake. The survey described here provides a quantitative, pretreatment measure of cover and biomass of aquatic plants in Diamond Lake. Follow-up sampling, using similar methods, will permit assessment of changes in the plant community following drawdown and refilling of the lake. Close