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• 1. [Article] Heard on the Net: What Library Practices are Scalable?

  This column explores OCLC Web-scale Management Services (WMS).

  Citation × Citation Citation Abstract Copy Title: Heard on the Net: What Library Practices are Scalable? Author: Emery, Jill Year: 2009 This column explores OCLC Web-scale Management Services (WMS). Title: Heard on the Net: What Library Practices are Scalable? Author: Emery, Jill Year: 2009 This column explores OCLC Web-scale Management Services (WMS). Close

• 2. [Article] Technology in Practice. A Library in Your Pocket

  The article discusses the development of library Web pages designed for viewing on mobile devices and cell phones. The use of smartphones and cell phones to access internet content, library services that ...

  Citation × Citation Citation Abstract Copy Title: Technology in Practice. A Library in Your Pocket Author: Farkas, Meredith G. Year: 2010 The article discusses the development of library Web pages designed for viewing on mobile devices and cell phones. The use of smartphones and cell phones to access internet content, library services that can be made accessible through the mobile Web, and population assessment options for libraries developing mobile Web sites are examined. Services designed for mobile use including reference services, library instruction, and catalog access are also discussed. Title: Technology in Practice. A Library in Your Pocket Author: Farkas, Meredith G. Year: 2010 The article discusses the development of library Web pages designed for viewing on mobile devices and cell phones. The use of smartphones and cell phones to access internet content, library services that can be made accessible through the mobile Web, and population assessment options for libraries developing mobile Web sites are examined. Services designed for mobile use including reference services, library instruction, and catalog access are also discussed. Close

• 3. [Article] Web Conferencing Software

  Web conferencing software -- also known as webinar, videoconferencing, online meeting, and virtual classroom software -- is a web-­based technology that allows groups to synchronously communicate online. ...

  Citation × Citation Citation Abstract Copy Title: Web Conferencing Software Author: Farkas, Meredith G. Year: 2013 Web conferencing software -- also known as webinar, videoconferencing, online meeting, and virtual classroom software -- is a web-­based technology that allows groups to synchronously communicate online. Most web conferencing software offers collaboration through text, voice and video chat, screen-­sharing, collaborative whiteboards, and file-­sharing. Tips and Trends, written by Instructional Technologies Committee members, introduces and discusses new, emerging, or even familiar technology which can be applied in the library instruction setting. Title: Web Conferencing Software Author: Farkas, Meredith G. Year: 2013 Web conferencing software -- also known as webinar, videoconferencing, online meeting, and virtual classroom software -- is a web-­based technology that allows groups to synchronously communicate online. Most web conferencing software offers collaboration through text, voice and video chat, screen-­sharing, collaborative whiteboards, and file-­sharing. Tips and Trends, written by Instructional Technologies Committee members, introduces and discusses new, emerging, or even familiar technology which can be applied in the library instruction setting. Close

• 4. [Article] Research Guide Technologies

  Research guides (also known as subject guides, course guides, or pathfinders) provide targeted information on a particular topic to support student or faculty research in that area. Similar instructional ...

  Citation × Citation Citation Abstract Copy Title: Research Guide Technologies Author: Farkas, Meredith G Year: 2012 Research guides (also known as subject guides, course guides, or pathfinders) provide targeted information on a particular topic to support student or faculty research in that area. Similar instructional tools have been around since before the birth of the web, but are now almost exclusively provided by libraries online as part of the library’s web presence. Research guide software enables librarians without web design skills to quickly and easily create and update web content. The technologies for creating research guides run the gamut from proprietary and open source software specifically designed for creating guides to open source and third-party-hosted applications that can be repurposed to create guides. Tips and Trends, written by Instructional Technologies Committee members, introduces and discusses new, emerging, or even familiar technology which can be applied in the library instruction setting. Title: Research Guide Technologies Author: Farkas, Meredith G Year: 2012 Research guides (also known as subject guides, course guides, or pathfinders) provide targeted information on a particular topic to support student or faculty research in that area. Similar instructional tools have been around since before the birth of the web, but are now almost exclusively provided by libraries online as part of the library’s web presence. Research guide software enables librarians without web design skills to quickly and easily create and update web content. The technologies for creating research guides run the gamut from proprietary and open source software specifically designed for creating guides to open source and third-party-hosted applications that can be repurposed to create guides. Tips and Trends, written by Instructional Technologies Committee members, introduces and discusses new, emerging, or even familiar technology which can be applied in the library instruction setting. Close

• 5. [Article] Pointing users toward citation searching: using Google Scholar and Web of Science

  Since April 2005, 10 studies have been published that directly compare the citation features of Google Scholar to those of Web of Science. In an effort to better understand the advantages and disadvantages ...

  Citation × Citation Citation Abstract Copy Title: Pointing users toward citation searching: using Google Scholar and Web of Science Author: Schroeder, Robert Year: 2007 Since April 2005, 10 studies have been published that directly compare the citation features of Google Scholar to those of Web of Science. In an effort to better understand the advantages and disadvantages of these tools, the author undertook an investigation of this research. Although the parameters of the studies varied greatly with respect to the disciplines, dates, and sample sizes, analysis of these preliminary studies can help us gain an initial—albeit sketchy—impression of the relative strength and weakness of each service. The results of this effort are reported here as an informal meta-analysis, followed by some recommendations for utilizing these tools across a range of needs. Title: Pointing users toward citation searching: using Google Scholar and Web of Science Author: Schroeder, Robert Year: 2007 Since April 2005, 10 studies have been published that directly compare the citation features of Google Scholar to those of Web of Science. In an effort to better understand the advantages and disadvantages of these tools, the author undertook an investigation of this research. Although the parameters of the studies varied greatly with respect to the disciplines, dates, and sample sizes, analysis of these preliminary studies can help us gain an initial—albeit sketchy—impression of the relative strength and weakness of each service. The results of this effort are reported here as an informal meta-analysis, followed by some recommendations for utilizing these tools across a range of needs. Close

• 6. [Article] Technology in Practice. Your Reality, Augmented

  The article discusses library applications of global positioning system (GPS) functionality available in mobile telephones. Augmented reality applications and location-aware mobile Web sites are examined ...

  Citation × Citation Citation Abstract Copy Title: Technology in Practice. Your Reality, Augmented Author: Farkas, Meredith G. Year: 2010 The article discusses library applications of global positioning system (GPS) functionality available in mobile telephones. Augmented reality applications and location-aware mobile Web sites are examined and their possible connection with radio frequency identification (RFID) tags to assist library users are explored. The development of location-based applications to enhance library services is also discussed. Title: Technology in Practice. Your Reality, Augmented Author: Farkas, Meredith G. Year: 2010 The article discusses library applications of global positioning system (GPS) functionality available in mobile telephones. Augmented reality applications and location-aware mobile Web sites are examined and their possible connection with radio frequency identification (RFID) tags to assist library users are explored. The development of location-based applications to enhance library services is also discussed. Close

• 7. [Article] Technology in Practice. Guided by Barcodes

  The article explores the application of Quick Response (QR) barcodes in library settings, with particular focus given to their possible use in library orientation. It notes that QR codes can be scanned ...

  Citation × Citation Citation Abstract Copy Title: Technology in Practice. Guided by Barcodes Author: Farkas, Meredith G. Year: 2010 The article explores the application of Quick Response (QR) barcodes in library settings, with particular focus given to their possible use in library orientation. It notes that QR codes can be scanned and read by camera-enabled mobile telephones, directing the user to a predetermined location which could include Web sites, telephone numbers, or images. Public service applications of QR codes are examined and the use of QR codes in Japan is discussed. Title: Technology in Practice. Guided by Barcodes Author: Farkas, Meredith G. Year: 2010 The article explores the application of Quick Response (QR) barcodes in library settings, with particular focus given to their possible use in library orientation. It notes that QR codes can be scanned and read by camera-enabled mobile telephones, directing the user to a predetermined location which could include Web sites, telephone numbers, or images. Public service applications of QR codes are examined and the use of QR codes in Japan is discussed. Close

• 8. [Article] Mobile Learning: The Teacher In Your Pocket

  Mobile computing has exploded around the world over the past several years. Morgan Stanley suggests that mobile Internet use will exceed the use from fixed devices, and Ericsson projects that 80 percent ...

  Citation × Citation Citation Abstract Copy Title: Mobile Learning: The Teacher In Your Pocket Author: Farkas, Meredith G. Year: 2013 Mobile computing has exploded around the world over the past several years. Morgan Stanley suggests that mobile Internet use will exceed the use from fixed devices, and Ericsson projects that 80 percent of people will access the web from a mobile device by 2015 (Ingram 2010; Ericsson Corporate Public & Media Relations 2010). Mobile devices are being used for content creation, communication, information seeking, and so much more. The notion that mobile devices would be used only for quick and simple tasks has been challenged by research showing that a growing portion of the population—especially low-income and minority mobile users—use their phones as the primary means of accessing the web (Smith 2010). This growth in the usage of mobile devices in all aspects of people’s lives has led educators to look to it as an ideal mechanism for delivering content and improving interactivity in learning. In 2011, mobile learning was named a top trend with an adoption horizon of less than a year in K–12 and in higher education in the NMC Horizon Reports (Johnson et al. 2011; Johnson, Adams, and Haywood 2011). Mobile phones and other handheld devices have become valuable learning tools that can be capitalized on inside and outside of the classroom. This chapter focuses on how libraries can take advantage of mobile learning in the classroom. Title: Mobile Learning: The Teacher In Your Pocket Author: Farkas, Meredith G. Year: 2013 Mobile computing has exploded around the world over the past several years. Morgan Stanley suggests that mobile Internet use will exceed the use from fixed devices, and Ericsson projects that 80 percent of people will access the web from a mobile device by 2015 (Ingram 2010; Ericsson Corporate Public & Media Relations 2010). Mobile devices are being used for content creation, communication, information seeking, and so much more. The notion that mobile devices would be used only for quick and simple tasks has been challenged by research showing that a growing portion of the population—especially low-income and minority mobile users—use their phones as the primary means of accessing the web (Smith 2010). This growth in the usage of mobile devices in all aspects of people’s lives has led educators to look to it as an ideal mechanism for delivering content and improving interactivity in learning. In 2011, mobile learning was named a top trend with an adoption horizon of less than a year in K–12 and in higher education in the NMC Horizon Reports (Johnson et al. 2011; Johnson, Adams, and Haywood 2011). Mobile phones and other handheld devices have become valuable learning tools that can be capitalized on inside and outside of the classroom. This chapter focuses on how libraries can take advantage of mobile learning in the classroom. Close

• 9. [Article] Twitter and Facebook for User Collection Requests

  Libraries are offering more services through social media Web sites like Twitter and Facebook, and this presence online is encouraging more conversation between libraries and patrons, including collection ...

  Citation × Citation Citation Abstract Copy Title: Twitter and Facebook for User Collection Requests Author: Petit, Joan Year: 2011 Libraries are offering more services through social media Web sites like Twitter and Facebook, and this presence online is encouraging more conversation between libraries and patrons, including collection development requests. A review of popular Twitter and Facebook library profiles reveals the most successful accounts to be those where the library actively engages its users online. Through these media, libraries can have direct, immediate conversations with patrons that result in patron-initiated material requests. Title: Twitter and Facebook for User Collection Requests Author: Petit, Joan Year: 2011 Libraries are offering more services through social media Web sites like Twitter and Facebook, and this presence online is encouraging more conversation between libraries and patrons, including collection development requests. A review of popular Twitter and Facebook library profiles reveals the most successful accounts to be those where the library actively engages its users online. Through these media, libraries can have direct, immediate conversations with patrons that result in patron-initiated material requests. Close

• 10. [Article] From Exhaustion to Exhilaration: Assessing Librarian Job Satisfaction with Virtual Reference

  Purpose – Librarians respond to staffing L-net, Oregon's statewide reference chat service, in different ways. The aim of this paper is to create a survey to look for ways to improve the statewide service ...

  Citation × Citation Citation Abstract Copy Title: From Exhaustion to Exhilaration: Assessing Librarian Job Satisfaction with Virtual Reference Author: Hendricks, Arthur, Buchanan, Sherry Year: 2013 Purpose – Librarians respond to staffing L-net, Oregon's statewide reference chat service, in different ways. The aim of this paper is to create a survey to look for ways to improve the statewide service and improve the experience of chat librarians (as well as patrons). Design/methodology/approach – The authors surveyed L-net librarians to learn their thoughts and satisfaction with answering L-net chat questions. They collected anonymous survey data via PSU's web survey software (Qualtrics). The survey instrument was a mixture of qualitative and quantitative questions. The survey consisted of 29 questions. Findings – While the literature has many articles regarding patron satisfaction with chat reference, there is a dearth of articles regarding librarian satisfaction with chat. It was found that nearly a quarter of librarians said they did not like answering chat questions on L-net. A total of 76 percent indicated they had received written abuse. Swearing was the number one complaint at 28 percent, followed by sexual comments and rude remarks, which tied at 17 percent. One obvious problem seems to be the anonymity of the service and the way chat can serve as an outlet for youth learning boundaries. Originality/value – While many studies have been done on patron satisfaction, few have studied librarian satisfaction in staffing virtual reference. Title: From Exhaustion to Exhilaration: Assessing Librarian Job Satisfaction with Virtual Reference Author: Hendricks, Arthur, Buchanan, Sherry Year: 2013 Purpose – Librarians respond to staffing L-net, Oregon's statewide reference chat service, in different ways. The aim of this paper is to create a survey to look for ways to improve the statewide service and improve the experience of chat librarians (as well as patrons). Design/methodology/approach – The authors surveyed L-net librarians to learn their thoughts and satisfaction with answering L-net chat questions. They collected anonymous survey data via PSU's web survey software (Qualtrics). The survey instrument was a mixture of qualitative and quantitative questions. The survey consisted of 29 questions. Findings – While the literature has many articles regarding patron satisfaction with chat reference, there is a dearth of articles regarding librarian satisfaction with chat. It was found that nearly a quarter of librarians said they did not like answering chat questions on L-net. A total of 76 percent indicated they had received written abuse. Swearing was the number one complaint at 28 percent, followed by sexual comments and rude remarks, which tied at 17 percent. One obvious problem seems to be the anonymity of the service and the way chat can serve as an outlet for youth learning boundaries. Originality/value – While many studies have been done on patron satisfaction, few have studied librarian satisfaction in staffing virtual reference. Close