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• 1. [Article] Intervention Effects on Safety Compliance and Citizenship Behaviors: Evidence From the Work, Family, and Health Study

  We tested the effects of a work-family intervention on employee reports of safety compliance and organizational citizenship behaviors in 30 health care facilities using a group-randomized trial. Based ...

  Citation × Citation Citation Abstract Copy Title: Intervention Effects on Safety Compliance and Citizenship Behaviors: Evidence From the Work, Family, and Health Study Author: Hammer, Leslie B., Johnson, Ryan C., Crain, Tori Laurelle, Bodner, Todd, Kossek, Ellen Ernst, Davis, Kelly, Kelly, Erin L., Buxton, Orfeu M., Karuntzos, Georgia, Chosewood, L. Casey, Berkman, Lisa Year: 2015 We tested the effects of a work-family intervention on employee reports of safety compliance and organizational citizenship behaviors in 30 health care facilities using a group-randomized trial. Based on conservation of resources theory and the work-home resources model, we hypothesized that implementing a work-family intervention aimed at increasing contextual resources via supervisor support for work and family, and employee control over work time, would lead to improved personal resources and increased employee performance on the job in the form of self-reported safety compliance and organizational citizenship behaviors. Multilevel analyses used survey data from 1,524 employees at baseline and at 6-month and 12-month postintervention follow-ups. Significant intervention effects were observed for safety compliance at the 6-month, and organizational citizenship behaviors at the 12-month, follow-ups. More specifically, results demonstrate that the intervention protected against declines in employee self-reported safety compliance and organizational citizenship behaviors compared with employees in the control facilities. The hypothesized mediators of perceptions of family-supportive supervisor behaviors, control over work time, and work-family conflict (work-to-family conflict, family-to-work conflict) were not significantly improved by the intervention. However, baseline perceptions of family-supportive supervisor behaviors, control over work time, and work-family climate were significant moderators of the intervention effect on the self-reported safety compliance and organizational citizenship behavior outcomes. Title: Intervention Effects on Safety Compliance and Citizenship Behaviors: Evidence From the Work, Family, and Health Study Author: Hammer, Leslie B., Johnson, Ryan C., Crain, Tori Laurelle, Bodner, Todd, Kossek, Ellen Ernst, Davis, Kelly, Kelly, Erin L., Buxton, Orfeu M., Karuntzos, Georgia, Chosewood, L. Casey, Berkman, Lisa Year: 2015 We tested the effects of a work-family intervention on employee reports of safety compliance and organizational citizenship behaviors in 30 health care facilities using a group-randomized trial. Based on conservation of resources theory and the work-home resources model, we hypothesized that implementing a work-family intervention aimed at increasing contextual resources via supervisor support for work and family, and employee control over work time, would lead to improved personal resources and increased employee performance on the job in the form of self-reported safety compliance and organizational citizenship behaviors. Multilevel analyses used survey data from 1,524 employees at baseline and at 6-month and 12-month postintervention follow-ups. Significant intervention effects were observed for safety compliance at the 6-month, and organizational citizenship behaviors at the 12-month, follow-ups. More specifically, results demonstrate that the intervention protected against declines in employee self-reported safety compliance and organizational citizenship behaviors compared with employees in the control facilities. The hypothesized mediators of perceptions of family-supportive supervisor behaviors, control over work time, and work-family conflict (work-to-family conflict, family-to-work conflict) were not significantly improved by the intervention. However, baseline perceptions of family-supportive supervisor behaviors, control over work time, and work-family climate were significant moderators of the intervention effect on the self-reported safety compliance and organizational citizenship behavior outcomes. Close

• 2. [Article] The Multilevel Effects of Supervisor Adaptability on Training Effectiveness and Employee Job Satisfaction

  The present study explored the multilevel effects of supervisor learning adaptability on training effectiveness, and post-training employee job satisfaction in a work-family and safety-based intervention ...

  Citation × Citation Citation Abstract Copy Title: The Multilevel Effects of Supervisor Adaptability on Training Effectiveness and Employee Job Satisfaction Author: Sherwood, Joseph Alvin Year: 2015 The present study explored the multilevel effects of supervisor learning adaptability on training effectiveness, and post-training employee job satisfaction in a work-family and safety-based intervention aimed at increasing family supportive supervisor behaviors (FSSB) and safety behaviors. Using a sample of 291 municipal public works field workers from two independent organizations, it was hypothesized that supervisor adaptability positively relates to post-training FSSB and employee job satisfaction. Specifically, it was hypothesized that learning adaptability prepares those supervisors to be more inclined to engage actively in training, thereby increasing employee reported FSSBs more significantly for those supervisors and leading to intervention target results, namely employee job satisfaction. Results did not support the hypothesized relationships. However, bivariate correlations between learning adaptability and FSSBs and job satisfaction are significant and positive, indicating that with a larger sample, learning adaptability may moderate training effectiveness. Theoretical rationale, methods, and scientific contributions are discussed. Title: The Multilevel Effects of Supervisor Adaptability on Training Effectiveness and Employee Job Satisfaction Author: Sherwood, Joseph Alvin Year: 2015 The present study explored the multilevel effects of supervisor learning adaptability on training effectiveness, and post-training employee job satisfaction in a work-family and safety-based intervention aimed at increasing family supportive supervisor behaviors (FSSB) and safety behaviors. Using a sample of 291 municipal public works field workers from two independent organizations, it was hypothesized that supervisor adaptability positively relates to post-training FSSB and employee job satisfaction. Specifically, it was hypothesized that learning adaptability prepares those supervisors to be more inclined to engage actively in training, thereby increasing employee reported FSSBs more significantly for those supervisors and leading to intervention target results, namely employee job satisfaction. Results did not support the hypothesized relationships. However, bivariate correlations between learning adaptability and FSSBs and job satisfaction are significant and positive, indicating that with a larger sample, learning adaptability may moderate training effectiveness. Theoretical rationale, methods, and scientific contributions are discussed. Close

• 3. [Article] Filling the Holes: Work Schedulers as Job Crafters of Employment Practice in Long-Term Health Care

  Although work schedulers serve an organizational role influencing decisions about balancing conflicting stakeholder interests over schedules and staffing, scheduling has primarily been described as an ...

  Citation × Citation Citation Abstract Copy Title: Filling the Holes: Work Schedulers as Job Crafters of Employment Practice in Long-Term Health Care Author: Kossek, Ellen Ernst, Piszczek, Matthew M., Mcalpine, Kristie L., Hammer, Leslie B., Burke, Lisa Year: 2016 Although work schedulers serve an organizational role influencing decisions about balancing conflicting stakeholder interests over schedules and staffing, scheduling has primarily been described as an objective activity or individual job characteristic. The authors use the lens of job crafting to examine how schedulers in 26 health care facilities enact their roles as they “fill holes” to schedule workers. Qualitative analysis of interview data suggests that schedulers expand their formal scope and influence to meet their interpretations of how to manage stakeholders (employers, workers, and patients). The authors analyze variations in the extent of job crafting (cognitive, physical, relational) to broaden role repertoires. They find evidence that some schedulers engage in rule-bound interpretation to avoid role expansion. They also identify four types of schedulers: enforcers, patient-focused schedulers, employee-focused schedulers, and balancers. The article adds to the job-crafting literature by showing that job crafting is conducted not only to create meaningful work but also to manage conflicting demands and to mediate among the competing labor interests of workers, clients, and employers. Title: Filling the Holes: Work Schedulers as Job Crafters of Employment Practice in Long-Term Health Care Author: Kossek, Ellen Ernst, Piszczek, Matthew M., Mcalpine, Kristie L., Hammer, Leslie B., Burke, Lisa Year: 2016 Although work schedulers serve an organizational role influencing decisions about balancing conflicting stakeholder interests over schedules and staffing, scheduling has primarily been described as an objective activity or individual job characteristic. The authors use the lens of job crafting to examine how schedulers in 26 health care facilities enact their roles as they “fill holes” to schedule workers. Qualitative analysis of interview data suggests that schedulers expand their formal scope and influence to meet their interpretations of how to manage stakeholders (employers, workers, and patients). The authors analyze variations in the extent of job crafting (cognitive, physical, relational) to broaden role repertoires. They find evidence that some schedulers engage in rule-bound interpretation to avoid role expansion. They also identify four types of schedulers: enforcers, patient-focused schedulers, employee-focused schedulers, and balancers. The article adds to the job-crafting literature by showing that job crafting is conducted not only to create meaningful work but also to manage conflicting demands and to mediate among the competing labor interests of workers, clients, and employers. Close