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• 1. [Article] Elderly Home System Improvement for Medicine Management

  Participating in a design project that leads to a creative new solution is an excellent way to develop new skills by experiencing the design process first hand. The problem presented during the first class ...

  Citation × Citation Citation Abstract Copy Title: Elderly Home System Improvement for Medicine Management Author: Garcia, Jorge, Natarajan, Rupha, Gibson, Elizabeth, Spatar, Daria, Singla, Puniti Year: 2013 Participating in a design project that leads to a creative new solution is an excellent way to develop new skills by experiencing the design process first hand. The problem presented during the first class session was to create a solution to improve some attribute of human life in the home health care field. Our assigned team of five met the first feeling a little overwhelmed. We were challenged to find a worthy problem in need of a solution. Team Westside quickly completed the forming stage with introductions and discussion about meeting times and structure. In order to tackle this problem, we agreed to each shadow an elderly person that week and document observations before our next meeting. Our team “storming” sessions are more like a mild Portland sprinkle as all members perform to the “norms” and have good social skills. Team Westside, prepared with a wealth of observations and problems presented the idea of medicine management in a class verbal report. The idea was briefly discussed with the class and validated. We were charted to continue with generative design research and left with a better sense of direction. Our team performed over 50 hours of research using end user ethnographic techniques. The culmination of this effort pointed to the problem of elderly frustration with managing different and changing medications. Our team had quite a bit of data for this specific problem so this was the area we shifted our attention to find a solution. Title: Elderly Home System Improvement for Medicine Management Author: Garcia, Jorge, Natarajan, Rupha, Gibson, Elizabeth, Spatar, Daria, Singla, Puniti Year: 2013 Participating in a design project that leads to a creative new solution is an excellent way to develop new skills by experiencing the design process first hand. The problem presented during the first class session was to create a solution to improve some attribute of human life in the home health care field. Our assigned team of five met the first feeling a little overwhelmed. We were challenged to find a worthy problem in need of a solution. Team Westside quickly completed the forming stage with introductions and discussion about meeting times and structure. In order to tackle this problem, we agreed to each shadow an elderly person that week and document observations before our next meeting. Our team “storming” sessions are more like a mild Portland sprinkle as all members perform to the “norms” and have good social skills. Team Westside, prepared with a wealth of observations and problems presented the idea of medicine management in a class verbal report. The idea was briefly discussed with the class and validated. We were charted to continue with generative design research and left with a better sense of direction. Our team performed over 50 hours of research using end user ethnographic techniques. The culmination of this effort pointed to the problem of elderly frustration with managing different and changing medications. Our team had quite a bit of data for this specific problem so this was the area we shifted our attention to find a solution. Close

• 2. [Article] Optimization of Staffing Schedule At SHARC

  Scheduling employee’s staff is a crucial part of the operations of any organization. The organization must be efficiently schedule the staff to meet the continuous and potentially changing business demands. ...

  Citation × Citation Citation Abstract Copy Title: Optimization of Staffing Schedule At SHARC Author: Garcia, Jorge, Shah, Kshiti, Singla, Puniti, Yilmaz, Selen, Sengupta, Sowmini Year: 2013 Scheduling employee’s staff is a crucial part of the operations of any organization. The organization must be efficiently schedule the staff to meet the continuous and potentially changing business demands. Staff scheduling becomes challenging when the need to balance various personnel shifts and try to accommodate their preferences. In our report, we have attempted to address the lifeguard scheduling problem at Shute Park Aquatic and Recreation Center (SHARC). The aquatic center offers a variety of classes all year around for all age groups. The lifeguards and swim instructors are part-time employees and mostly students, over 16 years of age. The primary metrics used to schedule lifeguard staff are availability of personnel, avoid double booking when already working in other areas of SHARC, gender diversity, performance, and assessment by supervisor based on previous history. There are situations of last minute cancellations and thus a substitute has to be scheduled for those emergency situations. Currently the SHARC manager uses Microsoft Word for scheduling lifeguards. This paper attempts to propose a scheduling tool based on excel to cope with the emergency substitute scheduling of the lifeguards and document the process rather than relying on a person’s memory. Through this paper we attempt the following: 1) To address the issue of last minute scheduling and find a reliable person to cover. 2) To develop a model that be used for automation of life guard scheduling process. 3) To provide an Excel based program replacing the current word based for automated scheduling at no extra cost. 4) To achieve scheduling of personnel at least cost. Title: Optimization of Staffing Schedule At SHARC Author: Garcia, Jorge, Shah, Kshiti, Singla, Puniti, Yilmaz, Selen, Sengupta, Sowmini Year: 2013 Scheduling employee’s staff is a crucial part of the operations of any organization. The organization must be efficiently schedule the staff to meet the continuous and potentially changing business demands. Staff scheduling becomes challenging when the need to balance various personnel shifts and try to accommodate their preferences. In our report, we have attempted to address the lifeguard scheduling problem at Shute Park Aquatic and Recreation Center (SHARC). The aquatic center offers a variety of classes all year around for all age groups. The lifeguards and swim instructors are part-time employees and mostly students, over 16 years of age. The primary metrics used to schedule lifeguard staff are availability of personnel, avoid double booking when already working in other areas of SHARC, gender diversity, performance, and assessment by supervisor based on previous history. There are situations of last minute cancellations and thus a substitute has to be scheduled for those emergency situations. Currently the SHARC manager uses Microsoft Word for scheduling lifeguards. This paper attempts to propose a scheduling tool based on excel to cope with the emergency substitute scheduling of the lifeguards and document the process rather than relying on a person’s memory. Through this paper we attempt the following: 1) To address the issue of last minute scheduling and find a reliable person to cover. 2) To develop a model that be used for automation of life guard scheduling process. 3) To provide an Excel based program replacing the current word based for automated scheduling at no extra cost. 4) To achieve scheduling of personnel at least cost. Close